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Institute of Public Administration

01 668 9135
57-61 Lansdowne Road,, Ballsbridge, Ballsbridge, Dublin, Ireland. Eircode: D04 TC62

Institute of Public Administration – one of Ireland s most eminent higher learning institutions – specialises in part-time courses in public administration, public management and general management and offers a range of programmes from short training courses and organisational development interventions to accredited Certificate, Diploma and Degrees. Whether you are looking for a short skills development course or a longer term accredited programme, the IPA can meet your development needs. The Institute of Public Administration is Ireland’s only public service development agency focused exclusively on public sector development. It delivers its service through:
– education and training, building people s capability to meet challenges
– direct consultancy, solving problems and helping plan and shape the future
– research and publishing – understanding what needs to be done and making these findings readily available.

We tailor our services and courses to the particular needs of the public service however our services are also delivered to the private sector. Our blend of skill and experience means that we can develop and offer a service which meets public service needs precisely and effectively. Whilst our services are delivered mainly to clients in the Irish Public Service, we have a strong reputation and demand for our services internationally also.

The Institute is a recognised college of University College Dublin and also offers a range of professional qualifications including CIPD, CIPFA, Mediators Institute of Ireland, PRINCE2, CompTIA, Microsoft, EC-Council and (ISC)2.

A-Z of Irish Local Government

The A Z of Irish Local Government is designed to give an overview of each of the key services, and the principle pieces of legislation underpinning the services currently being provided by Local Authorities in Ireland. The A – Z of Irish Local Government is ideal for anyone (either from a Local Authority or from…

Administrative Law

This intensive two day modular course looks at administrative law over two sessions. The first session (day 1) will cover the core principles and legal rules that govern judicial review and the legal process involved in administrative law. The second session (day 2) considers specific case studies based on real situations with a view to…

Audit Committees - Role and Evaluation

Audit Committees are an integral part of the corporate governance framework of today s public sector. Generally the purpose of an audit committee is to review an organisation s corporate governance, internal control environment, risk management and financial statements and provide support to and monitor the work of the internal auditors. Depending on the sector…

Bachelor of Arts (Hons) - Healthcare Management

This part-time programme explores public management in its various dimensions, focusing on issues that affect health and hospital services. The provision and cost of healthcare are always topical issues, and students will consider key subjects within healthcare management alongside subjects of general import to all parts of the wider public service, including law, economics, and…

Bachelor of Arts (Hons) - Human Resource Management

This four year, part-time programme combines study of subjects critical to contemporary public management in all sectors with subjects particular to HRM. In addition to learning about the economic, legal and HR issues that affect public administration broadly, students obtain specialised knowledge of, among other things, performance measurement, employee relations and leadership. This course will…

Bachelor of Arts (Hons) - Law and the Administration of Justice

This four-year, part-time programme combines subjects critical to contemporary public management in all sectors with those especially relevant to law and the administration of justice. In addition to learning about the economic, legal and HR issues that affect public administration broadly, students obtain specialised knowledge about such matters as EU law, criminology and penology and…

Bachelor of Arts (Hons) - Local Government

This four-year part-time programme combines the study of subjects critical to contemporary public management with subjects particular to local government. In addition to learning about the economic, legal and HR issues that affect public administration broadly, students obtain specialised knowledge about such matters as the powers of local authorities, local government finance and local government…

Bachelor of Arts (Hons) - Local Government

This part-time programme explores public management in its various dimensions, focusing on the key issues in local government. Students explore topics integral to this vital area of the public service, including local government finance, the regulatory powers of local authorities and local government reform. They also take subjects of general import to all parts of…

Bachelor of Arts (Hons) - Management

This part-time programme focuses on the effective management of people and organisations. Students explore the economic, legal and HR issues that affect public administration broadly and obtain specialised knowledge about the management function, including financial management, marketing and the management of information systems. This course will commence in September 2018.

Bachelor of Arts (Hons) - Management

This part-time programme focuses on the topics that are essential to the effective management of people and organisations. The key issues in management, including business and company law and the marketing function, are all covered over the four years. Students also take subjects of general import to all parts of the wider public service, including…

Bachelor of Arts (Hons) - Public Management

This four-year, part-time programme explores public management in its various dimensions and the distinctive role of public sector organisations. Students study subjects that are at the heart of everyday practice in the modern public service, enabling them to understand the key issues in public policy. They address, among other topics, the governance of the State,…

Bachelor of Business Studies (Hons) - Accounting

This part-time Accounting course provides a comprehensive examinations and analysis of the subjects critical to contemporary business life, focusing on accounting principles and techniques. Students receive instruction in the key principles and techniques in financial, cost, and management accounting. They also study subjects of general importance to modern business life, including taxation, auditing, business policy, financial…

Bachelor of Business Studies (Hons) - HRM

This part-time programme provides the knowledge and skills essential to modern business, focusing on accounting. Students receive instruction in the key principles and techniques in financial, cost, and management accounting. They also study subjects of general import to modern business life, including taxation, auditing, business policy, financial management and project management. This course will commence…

Bachelor of Business Studies (Hons) - IS Management

This part-time IS Management course provides the knowledge and skills essential to modern business, focusing on the effective management of information systems. Students are taught, among other things, how information systems work, strategic considerations in information systems planning, and the human role in designing and implementing those systems. They also study subjects of general import to…

Bachelor of Business Studies (Hons) - Marketing

This part-time Marketing programme provides a comprehensive examination and analysis of the subjects critical to contemporary business life, focusing on the marketing function. Students receive instruction in the key areas of the marketing function, including information analysis, communications, and marketing strategy. They also study subjects of general importance to modern business life, including financial management,…

Board Secretary: Duties and Priorities

A key but often under-appreciated role in corporate governance is that of the Board Secretary. The Secretary can help ensure the smooth and effective functioning of the Board and its Committees; timely information flows between the Executive and Board, and vice versa; the development, management and review of governance policies and procedures; and act as…

Bookkeeping and Accounting

A robust system of recording transactions is the means by which we can ensure that all financial data is captured and that the final accounts can be relied upon and fully reflect all that has happened in any organisation. Double entry bookkeeping is a widely used system of recording transactions and provides the basis for…

Certificate in Audit Skills

The aim of the Certificate in Audit Skills (CAS) is to develop the skills and knowledge of public sector internal auditors in order to carry out effective audits and make a greater contribution to the governance of their organisations. The Certificate is an issues-based course focused on skills enhancement to meet the ever-changing needs of…

Certificate in Business Studies

The Certificate in Business Studies is a one-year, part-time programme that provides a systematic introduction to modern business theory and practice. Students take four subjects and address such crucial topics as Accounting techniques, Research and Quantitative Methods, the HRM function in modern organisations and Marketing Strategies. The Certificate is both a stand-alone qualification and the…

Certificate in Civil Service and State Agency Studies

This programme is designed to provide students with a practical and comprehensive understanding of government in Ireland. In this new era of integrating and transforming public services, students will receive an important system-wide induction to the roles and functions of the various sectors of government and the key processes such as legislation, budgeting, modernisation and…

Certificate in GDPR and Data Protection

This Certificate in GDPR and Data Protection is a 3 day instructor led course. Data protection compliance is a key duty of all organisations, public and private, which handle personal data. As well as the legal and regulatory impact of a serious data protection incident, the harm to trust, brand and reputation can be literally…

Certificate in Health Services

This programme offers students a comprehensive overview of the Irish Health Service, health and related legislation and the current service issues affecting the key programmes and care groups. Students can expect to obtain up to date knowledge and a practical understanding of the Health Service, at national and local levels, which will contribute to their…

Certificate in Health Services

This programme offers students a comprehensive overview of the Irish health service, health and related legislation and the current service issues affecting the key programmes and care groups. Students can expect to obtain up-to-date knowledge and a practical understanding of the health service, at national and local levels, which will contribute to their effectiveness and…

Certificate in Housing Studies

The Certificate in Housing Studies is of huge benefit to housing practitioners, in both generalist and technical positions, in local authorities and approved housing bodies. It provides a system-wide induction to public/social housing—an area of huge national importance—in a practical and applied manner. The programme will also appeal to anyone working in related areas who…

Certificate in Irish Government and Politics

The Certificate in Irish Government and Politics is a one-year, part-time programme that introduces students to the political institutions and systems that determine how Ireland is governed. It has two main components. The first explains the powers of the Houses of the Oireachtas, the voting system in operation, and the organisation of government. The second…

Certificate in Local Government Studies

The Certi cate in Local Government Studies provides participants with a grounding in the principal areas of legislation and practice in local government and with the core knowledge and understanding to enable them to work effectively within their role and operational area. It is aimed at those working in Local Government in Ireland and those…

Certificate in Project Management

This Project Management course covers critical skills areas, including project initiation; schedule development, monitoring and control; team management. It also addresses methodologies, frameworks and technologies designed to support the project manager. Students will learn from experienced tutors, and from each other, how to manage their projects effectively and to meet the expectations of their stakeholders. It…

Certificate in Project Management

This programme covers critical skills areas, including project initiation; schedule development, monitoring and control; team management. It also addresses methodologies, frameworks and technologies designed to support the project manager. Students will learn from experienced tutors, and from each other, how to manage their projects effectively and to meet the expectations of their stakeholders.

Certificate in Public Management

This one-year, part-time programme provides a systematic introduction to the subjects at the heart of public management in Ireland. Students take four subjects and address such crucial topics as consitutional law, the principles of economics, the Irish sytem of government and the most influential theories of management. This course will commence in September 2018.

Certificate in Public Procurement

The Certificate in Public Procurement is a comprehensive introduction to public procurement and focuses on best practice procurement in the public sector and the achievement of value for money within the context of Irish and European Union legislation. The course provides comprehensive detail on all aspects of the procurement process to professionals seeking to enhance…

Certified Internet Webmaster

By studying the CIW curriculum and passing the exams, you can demonstrate the critical job skills necessary for Web team members. CIW certification establishes an individual as an expert in Internet technologies. CIW Foundations consists of 3 modules over a total of 9 days: Internet Business Foundations; Networking Technology Foundations; Site Development Foundations. CIW Site…

Certified Mediation Training Programme

The overall aim of this training programme is to provide students with a comprehensive understanding of Mediation as well as expertise in mediation skills for the management of workplace and organisational conflicts and disputes. Completion of this 60 hour training programme entitles participants to apply for ‘Associate Member’ level of the Mediators Institute of Ireland…

CIPD Foundation Certificate and Diploma in Learning and Development Practice

The CIPD Foundation Certificate and Diploma in Learning and Development Practice programme is ideal for anyone with coaching and training responsibilities. A key feature of this programme is that it is highly practical allowing participants ample opportunity to acquire and practice new skills. The CIPD Foundation Certificate and Diploma in Learning and Development Practice is…

CIPD Foundation Certificate in Human Resource Practice

This CIPD accredited programme is designed for those who want specialist Human Resource Management knowledge combined with practical skills development in the areas of: Human Resource Planning; Recruitment and Selection Interviewing; Performance Management and Employee Relations; Staff Learning and Development. A key feature of this programme is that it is highly practical allowing students ample…

CIPD Foundation Diploma in Human Resource Practice

The CIPD Foundation Diploma in HR Practice is designed for those who have already graduated or will graduate from the CIPD Foundation Certificate in HR Practice Programme. The Diploma Units are designed for those who want to expand their specialist Human Resource Management (HRM) knowledge combined with practical skills development. A key feature of the…

CIPD Foundation Level Certificate in Learning and Development Practice

This programme is ideal for anyone with coaching and training responsibilities. A key feature of this programme is that it is highly practical allowing participants ample opportunity to acquire and practice new skills. The CIPD Foundation Level Certificate in Learning and Development Practice is designed for those who want specialist knowledge combined with practical skills…

CIPD Foundation Level Diploma in Human Resource Practice

The CIPD Foundation Level Diploma in HR Practice is designed for those who have already graduated or will graduate from the CIPD Foundation Certificate in HR Practice Programme. The Diploma Units are designed for those who want to expand their specialist Human Resource Management (HRM) knowledge combined with practical skills development. A key feature of…

Code of Practice for the Governance of State Bodies

The updated revised Code of Practice for the Governance of State Bodies applies from 1 September 2016. This is the key guidance document on the corporate governance expectations of State Bodies and other organisations operating to state body and public sector norms. The Code updates and expands on the previous code with additional guidance on…

Competency Based Interviewee Preparation

This one-day Competency Based Interviewee Preparation workshop is suitable for staff at all levels of the organisation who are eager to improve their interview techniques. The programme focuses on practical interview preparation, skills development and answering styles. The aim of this very practical workshop is to ensure that candidates have the best possible opportunity to…

CompTIA Network+

A core IT networking course and certification, CompTIA Network+ is a highly regarded course trusted around the work. It provides students with the essential knowledge and skills needed to confidently design, configure, manage and troubleshoot any wired and wireless networks. This course is delivered by an expert IT Trainer. It prepares students for the CompTIA…

CompTIA Security + Course

The CompTIA Security + Course is an essential part of modern IT network risk management. This comprehensive five-day course covers a wide range of network security issues from access control, identity management and cryptography through to the choice of suitable mitigation and deterrent techniques to address network threats. The CompTia Security+ course is designed for IT…

Corporate Governance and Risk Management

Corporate Governance and Risk Management is a one-day course designed as an introduction to corporate governance for public servants who are unfamiliar with the area. It takes the Code of Practice for the Governance of State Bodies as the starting point to consider what is meant by corporate governance and its implication for state agencies.…

Corporate Governance Requirements for Public Bodies

Public bodies and many other organisations in receipt of public support must insure that their standards of corporate governance are of a high standard and that they are in compliance with specified corporate governance codes. This course will give insights into the principles on which codes are based, provide an overview of the key issues…

Data Protection Awareness

Study Data Protection Awareness at the Institute of Public Administration. Since the enactment of the Data Protection Act, 1988, and more particularly in recent years, the legal obligations and requirements on public service organisations to safeguard personal data have grown enormously. Responsibility covers all functions associated with the client s personal data gathering, storing, accessing,…

Diploma in Business Studies

This is a two-year, part-time programme. In first year students complete the Certificate in Business Studies. In second year, students take three common subjects: Business and Company Law, Cost Accounting and Economics plus a fourth subject from a choice of four streams: Accounting; Marketing; Information Systems Management; Human Resource Management.

Diploma in Business Studies

This is a two-year, part-time programme. In first year students complete the Certificate in Business Studies. In second year, students take three common subjects: Business and Company Law, Cost Accounting and Economics plus a fourth subject from a choice of four streams: Accounting; Marketing; Information Systems Management; Human Resource Management. This course will commence in…

Diploma in Civil Service and State Agency Studies

The Diploma in Civil Service and State Agency Studies is designed to complement the IPA Certificate in Civil Service and State Agency Studies. The Diploma provides a more in-depth explanation and analysis of the system of government, governance and public administration in Ireland. Both programmes are intended to be an important step in the career…

Diploma in Civil Service and State Agency Studies

The Diploma in Civil Service and State Agency Studies is designed to complement the IPA Certificate in Civil Service and State Agency Studies. The Diploma provides a more in-depth explanation and analysis of the system of government, governance and public administration in Ireland. Both programmes are intended to be an important step in the career…

Diploma in Computer Studies

The Diploma in Computer Studies is a part-time programme of training and education that is made up of compulsory and elective modules. The Compulsory Modules are: – Hardware and Software (including Networking and Virtualisation) – Project Management – Systems Development and Database Design – Security Foundations The Elective Modules, of which a student must select…

Diploma in Computer Studies

The Diploma in Computer Studies is a two-year, part-time programme of training and education leading to a professional quali cation in Information Technology. In addition to the overall UCD Accreditation, the A+, Systems Management and CIW Certificates are independently internationally accredited and are considered industry standard qualifications. The Diploma is delivered over two years through…

Diploma in Finance

The aim of the one-year, part-time Diploma in Finance is to extend and deepen the understanding gained at the IPA Certificate in Finance level. This will involve a more in-depth treatment of the key topic areas in finance and their applicability in practice. Delivery is via a direct learning programme for each module, supported by…

Diploma in Financial Management

Understanding how organisations, business units and departments manage their finances is obviously of critical importance to a successful career. Many people know that they would benefit from instruction in the accounting principles and processes at the heart of organisational life. The Diploma in Financial Management is a one-year part-time programme that gives students a solid…

Diploma in Health Economics

This one-year part-time programme – the first course of its kind in Ireland – examines the economics of healthcare provision. There is a palpable need among those interested in healthcare in Ireland to understand the economic rationale behind the allocation of resources in this vital sector. To meet this need, the Diploma explores the fundamentals…

Diploma in Health Economics

This one-year part-time programme – the first course of its kind in Ireland – examines the economics of healthcare provision. There is a palpable need among those interested in healthcare in Ireland to understand the economic rationale behind the allocation of resources in this vital sector. To meet this need, the Diploma explores the fundamentals…

Diploma in Health Services Policy

This programme has been designed as a development of, and a follow-up to, the IPA Certificate in Health Services. Students must have successfully completed the Certificate programme before gaining entry onto this Diploma. The Diploma is designed to amplify and build on the foundation coverage of health services and policy provided in the Certificate programme.…

Diploma in Health Services Policy

This programme has been designed as a development of and a follow-up to the Certificate in Health Services. Students must have successfully completed the Certificate programme before gaining entry onto this Diploma. The Diploma is designed to amplify and build on the foundation coverage of health services and policy provided in the Certificate programme. The…

Diploma in Healthcare Management

The Diploma in Healthcare Management will equip students with the appropriate knowledge and personal skills to enable them to contribute effectively to the management of health services and the planning and attainment of goals and objectives. The Diploma is a two-year, part-time programme that is delivered via distance learning and is supported by attendance at…

Diploma in Healthcare Management

The Diploma in Healthcare Management will equip students with the appropriate knowledge and personal skills to enable them to contribute effectively to the management of health services and the planning and attainment of goals and objectives. The programme will be of interest to those who have recently moved into management roles in the health sector…

Diploma in Healthcare Management

The Diploma in Healthcare Management will equip students with the appropriate knowledge and personal skills to enable them to contribute effectively to the management of health services and the planning and attainment of goals and objectives. The programme is of interest both to those who have recently moved into management roles in the health sector,…

Diploma in Human Resource Management (HRM)

This part-time Diploma explains how organisations effectively manage people. It does this by analysing the aims of the HRM function and by detailing its key features. It is suitable for those who have no prior knowledge of HRM but are keen to understand the principles, laws and practices that determine the management of staff in…

Diploma in Human Resource Management (HRM)

This one-year, part-time Diploma explains how organisations effectively manage people. It does so by examining the aims of the HRM function and by detailing its key features. It is suitable for those who have no prior knowledge of HRM but want to understand the principles, law, and practices that determine the management of staff in…

Diploma in Law

Both public and private sector employees are increasingly expected to understand the legal context in which their everyday duties take place. The Diploma in Law is a one-year, part-time programme that addresses the basic laws and legal principles that determine and influence the work of the State and of private enterprise. It focuses on four…

Diploma in Law

Both public and private sector employees are increasingly expected to understand the legal context in which their everyday duties take place. The Diploma in Law is a one-year, part-time programme that addresses the basic laws and legal principles that determine and influence the work of the State and of private enterprise. It focuses on four…

Diploma in Local Government Studies

The Diploma in Local Government Studies is designed to amplify and build on the foundation coverage of legislation provided by the Certi cate in Local Government Studies. It provides a more in-depth and analytical treatment of the main local authority services in Ireland. The programme is aimed at those working in Local Government in Ireland…

Diploma in Local Government Studies

The Diploma in Local Government Studies is designed to amplify and build on the foundation coverage of legislation provided by the Certi cate in Local Government Studies. It provides a more in-depth and analytical treatment of the main local authority services in Ireland. The programme is aimed at those working in Local Government in Ireland…

Diploma in Management

This one-year, part-time Diploma addresses key subjects in modern management theory and practice. It seeks to equip both those who have some management responsibilities and those who hope to attain a management position with the requisite knowledge to make a valuable contribution to the strategic direction of their organisation and to advance their own career.…

Diploma in Management

This one-year, part-time Diploma explores key subjects in modern management theory and practice. It seeks to equip both those currently working in management and those who hope to obtain management positions with the requisite skills to make a valuable contribution to the strategic direction of their organisation and to advance their own career. The subjects…

Diploma in Marketing

This one-year, part-time Diploma explains and analyses the components of effective marketing. It focuses on the principles and techniques that contemporary marketers are expected to understand and apply. Suitable for those with no prior knowledge of this subject, it will consider both the position of the marketing function in modern organisations – and how it…

Diploma in Marketing

This part-time Diploma explains and analyses the components of effective marketing. It focuses on the principles and techniques that contemporary marketers are expected to understand and apply. Suitable for those with no prior knowledge of this subject, it will explain both the position of the marketing function in modern organisations and how it relates to…

Diploma in Public Management

This is a two-year, part-time programme. The first year is the Certificate in Public Management and the second year allows students to take a subject in an area of particular relevance to them. Students take four subjects from a choice of six streams: Public Management; Healthcare Management; Local Government; Law and the Administration of Justice;…

Diploma in Public Procurement

The Diploma in Public Procurement focuses on the strategic aspects of procurement within the context of international best practice. This advanced programme provides participants with a comprehensive understanding of key aspects such as capability development, procurement planning, cost reduction initiatives, strategy development, change management and supply market structures and analysis.

Doctorate in Governance

The DGov programme provides public policy-makers & public sector managers with the advanced knowledge and high-level critical skills that their professional lives demand. It offers participants the opportunity to explore how public policy-making has evolved, and is continuing to evolve, as a result of changes in the structure and practices of the modern state. The…

Executive Coaching

IPA’s experienced panel of coaches aim to provide intensive support and consultation to senior managers on issues relevant to their professional development in an individual and confidential forum.

Finance for Non-Finance Managers

Finance for Non-Finance Managers is intended to provide an overview of the main aspects of finance confronting an increasing number of individuals in public service organisations. Devolved financial management responsibilities have led to a redefinition of many roles and the establishment of many budget holders. This has led to an increased need for people with…

Freedom of Information for Decision Makers

Freedom of Information (FOI) for Decision Makers is an intensive one-day course for people charged with making decisions in relation to applications for information under the Freedom of Information Act 2014, which was enacted on 14 October 2014. Reference will also be made where appropriate to the repealed FOI legislation (1997 and 2003) and to…

Grievance and Discipline Management

The Programme Maintaining healthy employee relations in an organisation is a pre-requisite for organisational success. Employee relations generally deal with avoiding and resolving issues concerning individuals which might arise out of or influence the work situation. Despite the importance of strong and healthy employee relations, there are circumstances when employee and management relations are hampered.…

Higher Executive Officer Programme

This programme is designed for staff at HEO level in government departments, offices and state agencies. The aim of the programme is to further participants development as middle managers within the civil service to enable them to manage their own and others work to a high standard and thus contribute to the achievement of their…

Housing Practitioners Conference

The Housing Practitioners’ Conference is an annual event organised by the Institute of Public Adminstration in conjunction with The Housing Agency.  The conference will address topics of relevance to Local Authority staff working in Housing Departments and staff of Approved Housing Bodies.  The 2017 Conference was held on 25 & 26 May 2017. Please contact…

Introduction to Ethical Hacking

This one-day introduction to ethical hacking workshop is an expert-led course that rapidly improves student’s knowledge of hacking threats and vulnerabilities. It focuses on key insights into the processes and some of the tools used by hackers when they seek to find vulnerabilities within an organisation. The workshop also delivers practical learning through exercised that…

Introduction to Human Resource Management

This introductory Human Resource Management course, run over two modules, is of particular interest to staff that have recently been appointed to either a human resource role or department. The course has been designed to incorporate current best practice and recent developments in employment legislation. It will be delivered over two modules (one x two…

Introduction to Internal Audit

This four-day programme, delivered over two modules, explores the role of the Internal Auditor, the audit process and the relationship of the internal auditor with management, the audit committee and external audit. The course is very participative with a high emphasis on the theoretical and practical aspects of auditing. The content of the course has…

Managing and Developing People

The two-day Managing and Developing People programme will help participants gain an understanding of the responsibilities of managing and supervising others and will focus on key skills of people management. This will be of benefit to supervisors and line managers at any level who wish to acquire the skills of effective day-to-day people management.

Managing Meetings

The Programme  Managing Meetings is a one-day workshop that aims to take the pain out of meetings and to introduce staff to the principles and techniques involved. Meetings are an important and integrated part of organisational communication consultation, debate and decision-making. Organisations need effective meetings but these do not happen without correct procedures, preparation and…

Managing Performance and Appraisal

Performance management is a process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. As such, it establishes a shared understanding about what is to be achieved and an approach to leading and developing people which will ensure that it is achieved.

Managing Projects Effectively

Study a Managing Projects Effectively course at IPA. Project management skills have never been more in demand. There is a clear need for a shift in the public service to a project management approach to effectively deliver on business plans. This course considers some of the more demanding activities of project management. This two day…

Master of Arts - Criminal Justice

The MA – Criminal Justice is a two-year part-time programme that explores the key issues in the management of the criminal justice system. It seeks to raise the level of analysis within the Irish criminal justice system and to equip participants with the knowledge and skills necessary for effective management of this area. This degree…

Master of Arts - Financial Management

The MA – Financial Management is a two-year, part-time programme that explores key subjects in financial management. It seeks to raise the level of financial analysis in the public service and equip students with the knowledge and skills essential for effective financial management. With relevance to those who work in both the public and private…

Master of Arts - Healthcare Management

The MA-Healthcare Management is a two-year, part-time programme that focuses on the issues that affect health and hospital services. It seeks to raise the level of analysis in healthcare management in Ireland and to equip participants with the knowledge and skills necessary to manage effectively. The programme will be of particular interest to those who…

Master of Arts - Human Resource Management

The Master of Arts – Human Resource Management is a two-year, part-time programme that explores the key issues in human resource management. It seeks to raise the level of analysis in public sector human resource management and to equip students with the knowledge and skills necessary for the effective management of people. This programme will…

Master of Arts - Leadership and Strategy

The MA – Leadership and Strategy is a two-year, part-time programme that explores the theory and practice of effective leadership and strategy formulation. Both public and private sector organisations need leaders with expertise in the HR, strategic and financial components of organisational life. This programme combines instruction in six subjects with a major dissertation. Subjects…

Master of Arts - Local Government Management

The MS – Local Government Management is a two-year, part-time programme that explores the key issues in local government management. It seeks to raise the level of analysis in Irish local government and to equip participants with the knowledge and skills necessary for effective management in the local government filed.

Master of Arts - Public Management

The MA – Public Management is a two-year, part-time programme that combines instruction in key public management subjects and an opportunity to research about a specific public management topic. On completing the first year of the MA, students receive the interim award of a Postgraduate Diploma in Public Management. In the second year of the…

Mediation Refresher / Skills Training Day

This Mediation Skills Refresher Training Day is aimed at those who have already completed the 60 hour Certified Mediation Training Programme (as approved by the Mediators Institute of Ireland (MII)) and are planning to undertake assessment in order to qualify at Certified Member level of the MII. The main emphasis of the day will be…

Microsoft Technology Associate - Security Fundamentals | MTA Security Fundamentals

The Microsoft Technology Associate (MTA) is Microsoft’s newest suite of technology certification exams that validate fundamental knowledge needed to begin building a career using Microsoft technologies. This course helps you develop an understanding of security layers, operating system security, network security and software security.

Minute Taking for Meetings

In this era of corporate governance and accountability minute taking is a responsible position that requires individuals who can take clear brief easy to read and accurate recordings of decisions and actions. This workshop will be highly interactive involving participants in small group work and skills practice.

MSc in Business and Management

The MSc in Business and Management is a two-year, part-time programme that will provide students with advanced and significant expertise in the concepts, tools and skills essential to contemporary business strategies and functions. The first stage of the course provides a mixture of quantitative subjects and more general management subjects. On successful completion of this…

Postgraduate Certificates

Students who already possess an MA (from the IPA or from another recognised institution) can take a one-year Postgraduate Certificate in one of six subject areas: public management, healthcare management, local government management, criminal justice, financial management, and human resource management. Postgraduate Certificates are expressly designed for those who want to obtain, in a short…

Postgraduate Diploma in Public Management

This one-year, part-time programme analyses public management issues using models and concepts from the social sciences and quantitative disciplines. It is both a stand-alone qualification and year one of the IPA Master of Arts Programme. The programme is divided into two semesters, each of which includes three subjects. Programmes begin in September and January each…

Postgraduate Diploma/Master of Economic Science in Policy Analysis

This two-year, part-time programme addresses the tangible need for the development of policy analysis skills across the wider public service. It explores subjects that are crucial to the expert assessment of contemporary public policy including economic and financial analysis, social policy analysis, cost-benefit analysis, project and risk management.

PRINCE2 Foundation Course and Certification

PRINCE2® is a well-established project management methodology used in business and government. It provides a proven best practice model that helps ensure project delivery is on time, on budget, of high quality and meets customer requirements. The PRINCE2® Foundation Course and Certification at the IPA is a three-day intensive, instructor-led course designed to teach participants…

PRINCE2 Practitioner Course and Certification

PRINCE2® is a well-established project management methodology used in business and government. It provides a proven best practice model that helps ensure project delivery is on time, on budget, of high quality and meets customer requirements. The PRINCE2® Practitioner Course and Certification is a comprehensive two-day intensive, instructor-led course designed to give participants an extended theoretical and…

Principles of Data Protection

Principles of Data Protection is a course that covers protection compliance – it is a key duty of all organisations, public and private, which handle personal data. As well as the legal and regulatory impact of a serious data protection incident, the harm to trust, brand and reputation can be literally incalculable. The EU General…

Professional Certificate in Governance

The Professional Certificate in Governance is a one-year part-time programme that addresses a key area of concern to professionals in the public and private sectors. Governance is a subject used in several contexts and is a subject of much debate in Ireland and elsewhere. This programme examines governance as a set of structures and processes…

Professional Certificate in Governance

The Professional Certificate in Governance is a one-year part-time programme that addresses a key area of concern to professionals in the public and private sectors. Governance is a subject used in several contexts and is a subject of much debate both nationally and internationally. This programme examines governance as a set of structures and processes…

Professional Diploma Housing Studies

This programme provides an in-depth treatment of social and supported housing. The provision of social and affordable housing and rental assistance is affected by many economic and social considerations. This programme, which can be taken from anywhere, will furnish those interested in housing studies whether they work in local authorities, government departments, voluntary/advocacy sectors, state…

Professional Diploma in Health Economics (CME/CPD Approved)

The Professional Diploma in Health Economics – the first course of its kind in Ireland – is a one-year, part-time programme that examines the economics of healthcare provision. There is a palpable need for those interested in healthcare in Ireland to understand the economic rationale behind the allocation of resources in this vital sector. To…

Professional Diploma in Human Rights & Equality

This Professional Diploma has been developed in conjunction with the Irish Human Rights and Equality Commission. A one-year, part-time programme, it seeks to give public servants and others a better understanding of the place that human rights and equality occupy in public management and administration. The responsibility to devise policy, deliver services, and follow processes…

Professional Diploma in Management Development

Against the backdrop of the reform initiatives throughout the public service, the drive towards integrated service delivery and increasing consumer expectations, managers need to apply a range of skills and key competencies in order to be successful. This Professional Diploma programme has been designed for public servants keen to take up this challenge and contribute…

Professional Diploma in Managing Change

Leaders and managers need a broad range of interconnected skills and knowledge to create the processes and appropriate environment to successfully deliver change and innovation. This comprehensive programme integrates a number of elements relevant for planning, communicating and implementing successful organisational change. A distinguishing feature of the programme is that the academic content is augmented by expert input and focused guidance from change…

Professional Diploma in Official Statistics for Policy Evaluation

The Professional Diploma in Official Statistics for Policy Evaluation has been developed in conjunction with the Central Statistics Office (CSO) and is targeted at decision-makers throughout the public service. It will introduce students to important Irish and international official statistics that will help them better understand the structure and trends in Ireland s economy and…

Professional Diploma in Project Management

The Professional Diploma in Project Management programme builds on the IPA Certificate in Project Management. It covers additional critical skills areas, including procurement, resource management, quality management, and managing multiple projects. It also addresses methodologies, frameworks (including PRINCE 2, Agile and the PMIBOK) and technologies designed to support the project manager. The programme has been…

Professional Diploma in Project Management

his Programme builds on the work of the Certificate in Project Management. While the Certificate could be seen as project focused the Diploma could be said to be more project environment focused i.e. concerning those critical project interfaces with the rest of the organisation. It covers additional critical skill areas including project assessment, procurement, resource,…

Professional Diploma in Project Management

This Programme builds on the work of the Certificate in Project Management. While the Certificate could be seen as project focused the Diploma could be said to be more project environment focused i.e. concerning those critical project interfaces with the rest of the organisation. It covers additional critical skill areas including project assessment, procurement, resource,…

Project +

Project+ covers the main subject areas of the Project Management Institute (PMI) Guide to the Project Management Body of Knowledge which is a recognised world-wide standard and framework for the management of projects. The topics are presented by experienced trainers and practising project managers and will frequently involve group work and discussions in class with…

Project Management: An Introduction

Project management skills have never been more in demand. There is a clear need for a shift in the public service to a project management (PM) approach to effectively deliver on business plans. Properly implemented, the PM approach ensures understanding, focus, confidence, oversight and success. This two day programme is designed to enable you to…

Risk Management for Public Service Organisations and State Bodies

Effective management of risk is now recognised as a critical element of good governance and assurance arrangements in public service organisations and state agencies. Handling uncertainties and agreeing priorities has implications for strategic and business planning objectives, the relationship with stakeholders and also the resourcing, management and control of work programmes and activities. Demonstrating effectiveness…

Risk Management for Public Service Organisations and State Bodies

Effective management of risk is now recognised as a critical element of good governance and assurance arrangements in public service organisations and state agencies. Handling uncertainties and agreeing priorities has implications for strategic and business planning objectives, the relationship with stakeholders and also the resourcing, management and control of work programmes and activities. Demonstrating effectiveness…

Risk Management, Assurance, and Internal Control Systems

Effective management of risk and control is recognised as a critical element of good governance arrangements in all organisations. It has implications for strategic and business planning, audit and assurance arrangements and the management and control of activities.

Scrum Master

Scrum Master is a two-day course that covers the principles and empirical process theory underpinning the Scrum Framework and the role of the Scrum Master in it. This course is a combination of instruction and team-based exercises, and it teaches what is at the heart of the Scrum and Agile movement. The course includes advanced…

Statutory Obligations for Public Bodies

Boards of Public & State Bodies have a duty to ensure that their organisations are compliant with all relevant statutory obligations. Their role in this regard involves a) an understanding of what the statutory obligations are and b) seeking and securing assurance on the adequacy of the mechanisms in place to secure compliance with them.…

Systems Management

The content of this subject includes: Administering an organisation’s technical infrastructure Networking concepts and practical skills Operating system concepts and practical skills

Train the Trainer

Please email training@ipa.ie if you would like to receive detailed content for this training programme

Understanding the Financial Reports of Public Bodies

Published accounts are the backbone of the accountability and reporting system used in the public, semi-state and private sectors. The information contained in these reports is critical for those charged with the responsibility of monitoring agency performance. However, this information is only useful where it can be interpreted accurately and in the correct context. Understanding…

Whistleblowing and the Protected Disclosures Act 2014

Whistleblowing and the Protected Disclosures Act 2014 is a half day workshop that will look at the legislation and guidance in the area of protected disclosures (i.e. the Protected Disclosures Act 2014 and the Guidance issued in March 2016 by the Department of Public Expenditure and Reform). There will be a focus on the procedures…

Audit Committee Member Training

The expectations and obligations on audit committees continue to evolve in response to governance developments and the need for Boards and governing bodies to demonstrate that they are adhering to relevant audit, assurance and risk management requirements. The Audit committee charter will set out the duties of the Committee in areas such as internal control,…

Bachelor of Arts (Hons) - Healthcare Management

This part-time programme explores public management in its various dimensions, focusing on issues that affect health and hospital services. The provision and cost of healthcare are always topical issues, and students will consider key subjects within healthcare management alongside subjects of general import to all parts of the wider public service, including law, economics, and…

Bachelor of Arts (Hons) - Human Resource Management

This part-time programme explores the subjects essential to effective human resource management. Alongside such important topics as performance management, employee relations and leadership theories, students address the fundamentals of employment law and the management of organisational change. They also take subjects of general import to all parts of the wider public service, including economics and…

Bachelor of Business Studies (Hons) - Human Resource Management

This part-time programme provides the knowledge and skills essential to modern business, focusing on human resource management. Alongside such important topics as performance appraisal, employee relations and leadership theories, students also address the fundamentals of employment law and the management of organisational change. They also study subjects of general import to modern business life, including…

Bachelor of Business Studies (Hons) - Human Resource Management

This part-time programme provides the knowledge and skills essential to modern business, focusing on human resource management. Alongside such important topics as performance appraisal, employee relations and leadership theories, students also address the fundamentals of employment law and the management of organisational change. They also study subjects of general import to modern business life, including…

Bachelor of Business Studies (Hons) - Information Systems Management

This part-time programme provides the knowledge and skills essential to modern business, focusing on the effective management of information systems. Students are taught, among other things, how information systems work, strategic considerations in information systems planning, and the human role in designing and implementing those systems. They also study subjects of general import to modern…

Bachelor of Business Studies (Hons) - Marketing

This part-time programme provides the knowledge and skills essential to modern business, focusing on marketing concepts and practices. Students receive instruction in the key areas of the marketing function, including information analysis, communications, and marketing strategy. They also study subjects of general import to modern business life, including financial management, business policy, and project management.

Bookkeeping and Accounting

A robust system of recording transactions is the means by which we can ensure that all financial data is captured and that the final accounts can be relied upon and fully reflect all that has happened in any organisation. Double entry bookkeeping is a widely used system of recording transactions and provides the basis for…

Certificate in Audit Skills

The aim of the Certificate in Audit Skills (CAS) is to develop the skills and knowledge of public sector internal auditors in order to carry out effective audits and make a greater contribution to the governance of their organisations. The Certificate is an issues-based course focused on skills enhancement to meet the ever-changing needs of…

Certificate in Business Studies

This part-time programme explores the subjects essential to modern business practice. It seeks to give students a solid grounding in topics of lasting relevance to business life, enabling them to become competent in four key business functions. It has long proved an ideal choice for a diverse set of professional learners.

Certificate in Finance

The aim of the Certificate in Finance is to introduce the basic principles of finance and provide a solid grounding across the discipline. The course will incorporate the financial reporting function, which deals with recording transactions and making payments, through management accounting, which derives costs, develops budgets and reports on differences between actual expenditure and…

Certificate in Health Services

The Certificate in Health Services offers students a comprehensive overview of the Irish Health Service, health and related legislation and the current service issues affecting the key programmes and care groups. Students can expect to obtain up to date knowledge and a practical understanding of the Health Service, at national and local levels, which will…

Certificate in Public Procurement

The Certificate in Public Procurement is a comprehensive introduction to public procurement and focuses on best practice procurement in the public sector and the achievement of value for money within the context of Irish and European Union legislation. The course provides comprehensive detail on all aspects of the procurement process to professionals seeking to enhance…

Certified Mediation Training Programme (MII Accredited)

The CIPD Foundation Level Certificate in Human Resources Practice is designed for those who want specialist Human Resource Management (HRM) knowledge combined with practical skills development. Successful completion of the programme will give participants an IPA Certificate in Human Resource Management Practice and the Chartered Institute of Personnel and Development (CIPD) Foundation Level Certificate in…

CIPD Foundation Certificate in Human Resource Practice

The CIPD Foundation Level Diploma in HR Practice is designed for those who have already graduated or will graduate from the CIPD Foundation Level Certificate in HR Practice Programme. We are now offering participants on the IPAs current foundation Certificate programme an opportunity to book their place on the Diploma Units commencing in September 2016.

Collaborative Leadership

The Programme Many challenges facing organisations in the public sector today require solutions that go beyond traditional functional and organisational allegiances. However, leading collaboratively is complex. It is difficult to merge the needs of many parties towards common goals, ensure positive relations and work practices, develop a broad competency base and prevent processes getting stuck…

CompTIA A+

The course is ideal for anyone new to IT and/or anyone who wants to start a career in IT as the CompTIA A+ certification is required by many organisations for entry level IT support roles. Participants will gain comprehensive knowledge in core IT areas that will help increase their career prospects in a competitive IT…

CompTIA Advanced Security Practitioner (CASP)

The CompTIA Avanced Security Practitioner course certifies critical thinking and provides solution focused training to professionals working within an increasingly complex and challenging security environment.

CompTIA Security+

This course is designed for IT staff responsible for maintaining a secure network environment and is seen as an essential building block for a career in IT Security Management.

Corporate Governance Requirements for Public Sector Bodies

Public bodies and many other organisations in receipt of public support must insure that their standards of corporate governance are of a high standard and that they are in compliance with specified corporate governance codes. This course will give insights into the principles on which codes are based, provide an overview of the key issues…

Dignity at Work, Bullying and Harassment Awareness

Bullying and harassment take many forms and the effects are wide reaching. In addition to the possibility of costly legal actions, it causes stress and anxiety to those involved, increases absenteeism, lowers levels of performance and can significantly undermine organisational, team and employee morale. This half day programme will equip those with responsibility for staff…

Diploma in Finance

The aim of the Diploma in Finance is to extend and deepen the understanding gained at the Certificate in Finance level. This will involve a more in-depth treatment of the key topic areas in finance and their applicability in practice.

Diploma in Health Economics

This part-time programme – the first course of its kind in Ireland – examines the economics of healthcare provision. There is a palpable need among those interested in healthcare in Ireland to understand the economic rationale behind the allocation of resources in this vital sector. To meet this need, the Diploma explores the fundamentals of…

Diploma in Health Services Policy

The Diploma in Health Services Policy has been designed as a development of, and a follow-up to, the Certificate in Health Services. Students must have successfully completed the Certificate programme before gaining entry onto this Diploma. The Diploma is designed to amplify and build on the foundation coverage of health services and policy provided in…

Diploma in Healthcare Management

The Diploma in Healthcare Management equips students with the appropriate knowledge and personal skills to enable them to contribute effectively to the management of health services and the planning and attainment of goals and objectives

Diploma in Human Resource Management

This part-time Diploma explains how organisations effectively manage people. It does so by examining the aims of the HRM function and by detailing its key features. It is suitable for those who have no prior knowledge of HRM but want to understand the principles, law, and practices that determine the management of staff in the…

Diploma in Marketing

This part-time Diploma explains and analyses the components of effective marketing. It does so by exploring the basic principles and techniques that contemporary marketers are expected to understand and apply. Suitable for those with no prior knowledge of this subject, it will consider both the position of the marketing function in modern organisations and the…

Diploma in Public Procurement

The Diploma in Public Procurement is an advanced programme which caters for the needs of decision makers by equipping them with the skills to design and implement strategic initiatives ensuring they position and resource their procurement activity appropriately.

Diversity, Equality and Intercultural Communication

In an increasingly multicultural environment diversity is now recognised as a key element of the workplace. Interacting with others of differing cultural backgrounds can present significant challenges. This may be as frontline staff dealing directly with the public as service users or as managers in collaborating with staff and colleagues and in the development of…

Effective Business Writing

The Programme  With the increasing emphasis in the public sector on information, organisations need excellent communicators who are capable of delivering their messages clearly and persuasively. Clear, concise writing plays a central role in the work of the organisation. Staff sometimes find writing difficult and challenging in this communication process. This course aims to develop…

Employment Law Update (Half Day)

This one-day workshop aims to outline the principles of employment law and the limits placed on professionals working in the area of people management. A core aim of the workshop is to examine specific instances where legal obligations arise with an emphasis on how HRM Professionals and Line Managers with significant people management responsibilities can…

Finance for Non-Finance Managers

Finance for Non-Financial Managers is intended to provide an overview of the main aspects of finance confronting an increasing number of individuals in public service organisations. Devolved financial management responsibilities have led to a redefinition of many roles and the establishment of many budget holders. This has led to an increased need for people with…

Financial Statements for Audit Committees

Audit committees and the internal audit function, are present today in all areas of the public sector. Generally the purpose of an audit committee is to review an organisations corporate governance, internal control environment, risk management and financial statements and provide support to and monitor the work of the internal auditors. This workshop focuses on…

Freedom of Information for Decision Makers

Freedom of Information (FOI) for Decision Makers is an intensive one-day course for people charged with making decisions in relation to applications for information under the Freedom of Information Act 2014, which was enacted on 14 October 2014. Reference will also be made where appropriate to the repealed FOI legislation (1997 and 2003) and to…

HRM Training for Line Managers

Line managers are central to ensuring that recommendations set out in the Report of the Task Force on the Public Service Transforming Public Services – are achieved within organisations. Their knowledge and skills in relation to people management significantly impact on the organisations culture, day-to-day operations, staff performance and employee engagement. In view of the…

Interview Preparation Workshop for Candidates

This half-day workshop is suitable for staff at all levels of the organisation who are eager to improve their interview techniques. The programme focuses on practical interview preparation, skills development and answering styles.

Interview Preparation Workshop for Interview Board Members

Compentency Based Interviewer Skills Development is widely recognised as a key skills development programme for staff who will be involved in interviewing on behalf of their organisations. This interviewing may be for external recruitment or increasingly, to assess current employees suitability for promotion. The content of this workshop is continuously reviewed and updated in the…

Introduction to Corporate Governance and Risk Management for State and Public Sector Bodies

The words Corporate Governance have become very commonplace in the public sector. They refer to how organisations are managed and governed. In particular there is a Department of Finance Code of Practice for the Governance of State Bodies which has a major influence on the governance of the state agencies. Also the Code and the…

Introduction to Human Resource Management

This introductory Human Resource Management course, run over two modules, is of particular interest to staff that have recently been appointed to either a human resource role or department. The course has been designed to incorporate current best practice and recent developments in employment legislation. It will be delivered over two modules (one x two…

Introduction to Internal Audit

The Introduction to Internal Audit is a four-day programme, delivered over two modules. The course explores the role of the Internal Auditor, the audit process and the relationship of the internal auditor with management, the audit committee and external audit. The course is very participative with a high emphasis on the theoretical and practical aspects…

Introduction to Mediation

Organisations are recognising that unresolved disputes and inappropriately managed workplace conflict impacts upon workplace effectiveness and places an on-going drain on organisational resources. Not uncommonly, cases referred to third parties for resolution do not produce satisfactory outcomes for the parties involved. There is a growing awareness that Mediation, as an alternative mechanism for dispute resolution,…

Leadership in Local Government

In times of challenge and change, organisations need strong leadership. Public service transformation is now a priority issue and local authorities are set to play a key role in this transformation. Local authorities are also critical to the development of infrastructure, to stimulating economic activity and to supporting local communities. This course will commence from…

Legislative Training Programme for Local Authority Staff

The Legislative Training Programme was piloted in South Dublin County Council in 2008. Since 2008, the programme has been delivered in a number of local authorities including: Galway County Council, Kildare County Council, Kilkenny County Council, Louth County Council, Offaly County Council and Westmeath County Council.

Managing and Developing People

This two-day programme will help participants gain an understanding of the responsibilities of managing and supervising others and will focus on key skills of people management. This will be of benefit to supervisors and line managers at any level who wish to acquire the skills of effective day-to-day people management. At the end of the…

Managing Meetings

The Programme  Managing Meetings is a one-day workshop that aims to take the pain out of meetings and to introduce staff to the principles and techniques involved. Meetings are an important and integrated part of organisational communication consultation, debate and decision-making. Organisations need effective meetings but these do not happen without correct procedures, preparation and…

Managing Performance and Appraisal

Performance management is a process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. As such, it establishes a shared understanding about what is to be achieved and an approach to leading and developing people which will ensure that it is achieved.

Mediation Refresher / Skills Training Day

This Mediation Skills Refresher Training Day is aimed at those who have already completed the 60 hour Certified Mediation Training Programme (as approved by the Mediators Institute of Ireland (MII)) and are planning to undertake assessment in order to qualify at Certified Member level of the MII. The main emphasis of the day will be…

Microsoft Technology Associate - Network Fundamentals

MTA provides a great base for anyone who wants to start a career in IT. The course will enable participants to gain a solid foundation in computer networking and is designed for individuals who seek an introduction to networking prior to attending more advanced networking courses.

Microsoft Technology Associate - Security Fundamentals

The Microsoft Technology Associate (MTA) is Microsoft’s newest suite of technology certification exams that validate fundamental knowledge needed to begin building a career using Microsoft technologies.

Minute Taking for Meetings

Benefits At the end of this workshop, participants will have: Clarified the importance of good minute taking Have learnt how to structure and record minutes Enhanced their listening skills Increased their awareness of the role of appropriate language in achieving maximum clarity Content The workshop will look at the following areas: Meetings as a communication…

Performance Budgeting for the Public Sector

Performance Budgeting is a technique which aims to link Government funding with efficiencies delivered. It has been a key element of many programmes of reform and it is a technique which is currently in use in many other jurisdictions. It is seen as being as much a part of organisational strategy as it is a…

Professional Certificate in Governance

The Professional Certificate in Governance is a one-year part-time programme that addresses a key area of concern to professionals in the public and private sectors. Governance is a subject used in several contexts and is a subject of much debate in Ireland and elsewhere. This programme examines governance as a set of structures and processes…

Risk Management, Assurance and Internal Control Systems

Effective management of risk and control is recognised as a critical element of good governance arrangements in all organisations. It has implications for strategic and business planning, audit and assurance arrangements and the management and control of activities.

Superannuation for the Health Sector

Superannuation for the Health Sector is ideally directed towards individuals who have at least some familiarity with Superannuation and will place the system in context for those who have worked in the area for six months or more. Participants are encouraged to bring Superannuation problems encountered in their own workplace to the course.

The Leadership Challenge for Senior Public Servants

The programme was first launched in 2005 by the Institute of Public Administration. Over three hundred senior public servants drawn from central and local government, state agencies and the health sector, have attended the programme to date.

Understanding the Financial Reports of Government Agencies

Published accounts are the backbone of the accountability and reporting system used in the public, semi-state and private sectors. The information contained in these reports is critical for those charged with the responsibility of monitoring agency performance. However, this information is only useful where it can be interpreted accurately and in the correct context.

Workforce Planning

Workforce planning is a rigorous business process that drives strategy execution and improves business results. The Chartered Institute of Personnel and Development (CIPD) describes workforce planning as having the people resources in place to deliver short and long-term objectives.

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