In an increasingly multicultural environment diversity is now recognised as a key element of the workplace. Interacting with others of differing cultural backgrounds can present significant challenges. This may be as frontline staff dealing directly with the public as service users or as managers in collaborating with staff and colleagues and in the development of policy and service delivery. Effective performance requires awareness and appreciation of diversity combined with a level of intercultural awareness.
| College | Institute of Public Administration |
| Course ID | 107187 |
| Course Location | Ballsbridge, Dublin |
| Course Type | Classroom Based |
| Course Duration | 1 day |
| Course Time | 9:30-5pm |
| Course Fee | 450 |

This part-time Diploma explains and analyses the components of effective marketing.
Human-Centred Design Fundamentals is a one-day, practical introduction to human-centred design (HCD) that you can immediately use in your work, whether in policy, operations, or services.
In this era of corporate governance and accountability minute taking is a responsible position that requires individuals who can take clear brief easy to read and accurate recordings of decisions and actions.
This four year, part-time programme combines study of subjects critical to contemporary public management in all sectors with subjects particular to HRM.