In an increasingly multicultural environment diversity is now recognised as a key element of the workplace. Interacting with others of differing cultural backgrounds can present significant challenges. This may be as frontline staff dealing directly with the public as service users or as managers in collaborating with staff and colleagues and in the development of policy and service delivery. Effective performance requires awareness and appreciation of diversity combined with a level of intercultural awareness.
| College | Institute of Public Administration |
| Course ID | 107187 |
| Course Location | Ballsbridge, Dublin |
| Course Type | Classroom Based |
| Course Duration | 1 day |
| Course Time | 9:30-5pm |
| Course Fee | 450 |

Public bodies and many other organisations in receipt of public support must insure that their corporate governance frameworks are of a best practice standard and that they are in compliance with specified corporate governance codes.
The Diploma in Health Services Policy has been designed as a development of and a follow-up to the Certificate in Health Services.
This Certificate in GDPR and Data Protection is a three day instructor led course.
Line Managers have a very important role to play, not only in managing people and operations day-to-day, but also in implementing HR and other organisational policies and in supporting their team's development and fostering a culture of staff performance, positive employee relations and employee engagement.