Telesales courses in Ireland

Every organisation needs loyal customers to buy or use their services, and the role of Sales and Marketing is to develop proposals that engage the customer and encourage a positive response. Unlike some courses, ours gives you all the time management benefits of flexibility to suit your work or home life. You can start anytime…

Did you know? It is 5 times harder to make new customers, than to retain them, so it is essential to keep your regular ones happy. Challenge yourself, once you gather followers, you will thrive and sustain your business’ quality and reputation. The secret to outstanding achievement is not talent but a focused persistence. Sell…

In todays highly competitive market, all businesses need to completely confident in the ability of their staff to effectively handle leads and enquiries. The contribution that the sales team makes to any companys performance is essential to making sure that incoming customer leads are effectively converted to sales. Being better than competitors and increasing profit…

Learn how to make outbound sales calls more effective while building strong customer relationships for your company. Ensure that inside sales people at your small- or medium-size business proactively plan, manage, and implement phone-sales campaigns that generate revenue and a create lasting, positive impression on your customers

This programme is designed for delegates who have just embarked on a career in telephone sales, and delegates with more experience but no formal training. The course will provide the delegates with a blueprint to follow in creating customer loyalty and providing additional sales in todays competitive market. The course is designed to give a…

This programme is aimed at Sales Support, Admin & Customer Service staff who interact by phone with new or existing customers on a regular basis. During the course we will cover the main disciplines of best practice customer care and how to professionally deal with in-bound telephone calls and sales enquiries. We also cover the…

This sales training programme can serve to either introduce beginners to the world of sales or indeed refresh those reps who are not so new to the world of sales. We look at the psychology of buying/selling and align our sales process accordingly. The course is a highly practical and participative course. Courses are customised…

Find out how to attract new customers and identify new sales opportunities by engaging with customers when selling on the telephone

Commonly, call centers are focused on customer service and used to help customers solve problems or find solutions which may be great for the brand and product, but this singular purpose can turn a call center into a money pit for the companys bottom line. If you and your staff are not using any upselling…