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Customer Service courses in Ireland

Showing 16 Customer Service courses in Ireland

Showing 16 courses in All Counties
  • Call Centre Training

    Customer Service Course by Lynch Training & Development Ltd  -  Dundrum, Co. Dublin
    Lynch Training & Development Ltd

    This Call Centre Training will provide attendees with the essential skills for dealing with customers. You will gain a greater understanding of customer needs and expectations, the confidence to deal with any given situation in a professional and personal way and a practical knowledge of how to provide answers, relate, control and close every customer…

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  • Change, Customers & Communications

    Customer Service Course by Beckinridge Training & Development  -  Dublin City South, Co. Dublin
    Beckinridge Training & Development

    Handling change, customers and communicating effectively in business are fundamental to the success of a customer focused service department or project. However, approaching this issue in an ‘ad-hoc’ manner can be very draining on resources of time, personnel and money.

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  • Customer Service and Complaint Handling

    Customer Service Course by Samson Training  -  Dublin City South, Co. Dublin
    Samson Training

    This course will provide participants with the essential skills necessary for dealing with customers. Participants will develop a greater understanding of customer needs and how to deal with these needs confidently and efficiently.

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  • Customer Service Breakthroughs

    Customer Service Course by Priority Management Ireland  -  Ashbourne, Co. Meath
    Priority Management Ireland

    Learn how to effectively meet customer service objectives, exceed customer expectations, and achieve high levels of customer satisfaction. Since each and every contact with a customer is a “moment of truth” for your company, understand your pivotal role in achieving your organization’s financial and marketing objectives. Master the skills to treat customers on the basis…

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  • Customer Service Management Training Course

    Customer Service Course by Revolution Learning & Development  -  Dublin
    Revolution Learning & Development

    If you manage a customer service team or have customer service managers in your business, this Customer Service Management training course will provide skills and approaches to keep your customer service team motivated, on track and delivering exceptional levels of service.

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  • Customer Service Training

    Customer Service Course by Protrain  -  Redcross, Co. Wicklow
    Protrain

    This Customer Service Course is for front line staff dealing with customer service issues. At the end of this hugely popular customer service course, participants will have a greater understanding of customer needs and expectations. Participants will have the confidence to deal with any given situation in a professional and personal way. Participants on this…

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  • Customer Service Training Course

    Customer Service Course by Irish Training Institute  -  Dun Laoghaire, Co. Dublin
    Irish Training Institute

    This Customer Service Training Course is designed for anyone who is in a front-line or support position and provides a service to external and internal customers. This can be by using the phone or face-to-face interaction.

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  • Customer Service Training Course

    Customer Service Course by Revolution Learning & Development  -  Dublin
    Revolution Learning & Development

    Find out how to deliver a positive customer experience to customers of your business. Learn how to generate customer loyalty and positive word of mouth about your business.

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  • Customer Service Training Course

    Customer Service Course by DCM Learning  -  Dublin
    DCM Learning

    Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues and to their customers. Our highly practical 1 Day Customer Service training has the ultimate goal of providing your staff with…

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  • Customer Service via Email & Online Chat

    Customer Service Course by DCM Learning  -  Dublin
    DCM Learning

    If you are looking for a quick and easy way to keep in touch with your clients while promoting your business, email is extremely effective. Email customer service is highly efficient, as a problem can be resolved around the clock. Email is the most cost effective way of sending communications but youve got to make…

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  • Customer Service via Telephone Workshop

    Customer Service Course by DCM Learning  -  Dublin
    DCM Learning

    This Customer Service via Telephone Workshop will provide your staff with the awareness and skills they need to hndle phone calls professionally. This will ensure that a positive image of your organisation is reinforced and strengthened with every conversation. The telephone etiquette displayed by employees is indicative of a staff’s willingness and ability to efficiently…

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  • Dealing with Difficult People

    Customer Service Course by Zenith Training & Development  -  Dublin
    Zenith Training & Development
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  • Dealing with Difficult People

    Customer Service Course by Lynch Training & Development Ltd  -  Dundrum, Co. Dublin
    Lynch Training & Development Ltd

    The Dealing with Difficult People training programme will help you identify why people are difficult and improve your confidence in dealing with them. By dealing compassionately with frustrated or angry people and taking action to fix their problems you can restore trust and confidence. You can even create a relationship that is stronger than it…

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  • International Customer Service Training

    Customer Service Course by DCM Learning  -  Dublin
    DCM Learning

    Imagine an environment in which people are truly connected to their work and want to provide the best service possible to their customers. Our highly practical 1 day course has the ultimate goal of providing your staff with the tools to provide a consistently high quality customer experience when dealing with international customers over the…

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  • Live Chat Support Training Course

    Customer Service Course by Revolution Learning & Development  -  Dublin
    Revolution Learning & Development

    Our Live Chat Support Training Course is a half day course that looks at best practice and tips and techniques to help deliver high quality customer service to you customers who chose to use Live Chat Support.

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  • Quality Customer Service

    In-house Training, Customer Service Course by Institute of Public Administration  -  Ballsbridge, Co. Dublin
    Institute of Public Administration

    Quality Customer Service is a one-day course that is designed to equip participants with the skills and knowledge of how to provide quality customer service in the course of their daily work. The course aims to instil an ethos of exceptional customer service into the culture and workings of an organisation. It will focus attention…

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Showing page 1 of 1, listing 16 courses
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