OTC Certificate in Applied Management (Human Services) – Level 6, (Early Bird Discount if you apply by Aug. 31st)

By Steven Galvin - Last update

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The OTC Certificate in Applied Management (Human Services) – Level 6, is running an Early Bird Discount of €250 for those who complete their application by Aug 31st, 2023).  Starts November 2023.

OTC Certificate in Applied Management (Human Services)

The Certificate in Applied Management (Human Services) is a one-year professional development programme created for people working in the human services, community and non-profit sector. It will:

  • Develop your understanding of the specific management skills required to deliver quality services in the sector
  • Provide you with the tools needed to supervise, lead and manage a team
  • Help you understand the statutory and regulatory environment in which you operate
  • Satisfy the management qualification requirements set out in the HIQA Standards

Successful completion of this Award will lead to a Certificate in Applied Management. This is a QQI higher education and training (HET) Award (6H15631) at Level 6 on the National Framework of Qualifications (NFQ).


After successfully completing the course you should:

  • Understand the principles of First Line Management and how they relate to your area of responsibility
  • Recognise the professional development and ethical issues that are driving contemporary Person Centred Human Services
  • Have started to develop key management skills around Communications, Effective Teamwork, Leadership, Risk Management, Motivation and Conflict Management
  • Be familiar with the legislative and regulatory environment in which your organization operates and how this impacts on the role of the manager
  • Have an understanding of the financial and economic context in which the human services, community and non-profit sectors operate and recognize the management decision making challenges this presents
  • Understand the management issues that need to be considered to ensure that the best possible service quality is delivered.

Full details here

OTC Important Upcoming Dates – Social Care, Management and FET Courses

The Open Training College

The Open Training College offers courses in management, social care and continuing professional development. Courses at the Open Training College include applied management, professional development, professional social care, intellectual disability practice and CPD courses. We exist to provide accredited training courses and consultancy services to the human services and non-profit sector.

Our knowledge and expertise:

  • Provides people with the skills required to effectively perform their professional roles through courses
  • Directly addresses the operational and strategic challenges experienced by organisations within the sector
  • Makes a constructive contribution to policy and professional practice
  • Offers positive outcomes for service users by encouraging best-practice person-centred processes and competencies

At the Open Training College, our degree level and professional development courses and programmes provide disability and social care professionals with the skills required to deliver effective person centred services. Our accredited certificate, degree and professional development courses and programmes provide people with the knowledge and skills required to manage effectively in a challenging environment. The Open Training College has spent over 20 years working as training experts. In that role we have combined extensive first-line experience with a detailed knowledge of the strategic and operational dynamics of the space.

Established by St. Michael’s House in 1992, our philosophy is, and always will be, shaped by the demands of our sector and the needs of our staff, students, client organisations and service users. We believe that everything we do has to make a difference. To achieve that, it:

  • Must be sector-specific
  • Has to be practical in every sense of that word
  • Remain relevant and meet the highest possible standards of professional practice
  • Reflect the realities of people’s lives

This commitment has driven our desire to create a community of learning and professional practice, one that focuses on the acquisition, dissemination and practical application of knowledge and expertise.

 We believe that this approach – built on collaboration between ourselves, our students and the more than 230 organisations we work with – has created a unique environment in which people from the human services and non-profit sector can learn and work together in ways that make a real difference to our service users.  It has driven:
  • Who we are
  • Our relationship with students and the courses we provide
  • The kind of consultancy services and partnerships we have built up over the last quarter century

Explore courses here


Steven Galvin

Diploma in Employment Law at Law Society Of Ireland - Diploma Centre
OTC Cert in Autism, Wellbeing and Positive Behaviour Supports


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