The OTC Certificate in Applied Management (Human Services) 2023-24 – One Year, Level 6, is a one-year professional development programme created for people working in the human services, community and non-profit sector. It will:
- Develop your understanding of the specific management skills required to deliver quality services in the sector
- Provide you with the tools needed to supervise, lead and manage a team
- Help you understand the statutory and regulatory environment in which you operate
- Satisfy the management qualification requirements set out in the HIQA Standards
Successful completion of this Award will lead to a Certificate in Applied Management. This is a QQI higher education and training (HET) Award (6H15631) at Level 6 on the National Framework of Qualifications (NFQ).
WHAT YOU WILL YOU LEARN
After successfully completing the course you should:
- Understand the principles of First Line Management and how they relate to your area of responsibility
- Recognise the professional development and ethical issues that are driving contemporary Person Centred Human Services
- Have started to develop key management skills around Communications, Effective Teamwork, Leadership, Risk Management, Motivation and Conflict Management
- Be familiar with the legislative and regulatory environment in which your organization operates and how this impacts on the role of the manager
- Have an understanding of the financial and economic context in which the human services, community and non-profit sectors operate and recognize the management decision making challenges this presents
- Understand the management issues that need to be considered to ensure that the best possible service quality is delivered.
OTC Important Upcoming Dates – Management and Social Care Courses
The Open Training College
The Open Training College (OTC) offers courses in social care, management and continuing professional development. Courses at the OTC include applied management, professional social care (CORU approved, Level 7), contemporary disability studies (Levels 7 and 8), intellectual disability practice (Level 5) and shorter CPD courses (Levels 5-7 and OTC certification through bespoke training). The College provides accredited training courses and consultancy services to the human services and non-profit sectors.
Their knowledge and expertise:
• Provides people with the skills required to effectively perform their professional roles through courses
• Directly addresses the operational and strategic challenges experienced by organisations within the sector
• Makes a constructive contribution to policy and professional practice
• Offers positive outcomes for service users by encouraging best-practice person-centred processes and competencies
The OTC’s degree level and professional development courses and programmes provide disability and social care professionals with the skills required to deliver effective person centred services. Their accredited certificate, degree and professional development courses and programmes provide people with the knowledge and skills required to manage effectively in a challenging environment. The Open Training College has spent over 30 years working as training experts. In that role they have combined extensive first-line experience with a detailed knowledge of the strategic and operational dynamics of the space.
Established by St. Michael’s House in 1992, the OTC’s philosophy is shaped by the demands of their sector and the needs of staff, students, client organisations and service users. They believe that everything they do has to make a difference. To achieve that, it:
• Must be sector-specific
• Has to be practical in every sense of that word
• Remain relevant and meet the highest possible standards of professional practice
• Reflect the realities of people’s lives
This commitment has driven their desire to create a community of learning and professional practice, one that focuses on the acquisition, dissemination and practical application of knowledge and expertise.
This approach – built on collaboration between the College, their students and the more than 230 organisations they work with – has created a unique environment in which people from the human services and non-profit sectors can learn and work together in ways that make a real difference to their service users. It has driven:
• Who they are
• Their relationship with students and the courses they provide
• The kind of consultancy services and partnerships the College have built up over the last 30 years.
For more information about courses and programmes at the Open Training College, view our courses in the Nightcourses.com Course Finder.
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