Secretarial Courses: Learn these Essential Office Skills

By Anne Sexton - Last update

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Secretarial courses are always popular. That’s because every organisation, from a small company to a global multinational needs office experts to keep the business running smoothly.

There are some personal qualities to consider before deciding if a career as an executive assistant, personal assistant or secretary is for you. Are you good at working with people? Do you have great organizational skills? How is your time management? If this is you, take a look at secretarial courses to kick start your career.

What it entails

Secretaries are responsible for the activities required to run a business. Therefore you will learn the skills needed for those activities. There are many daily tasks such as making appointments, maintaining the filing systems, dealing with customers and clients as well as manning the phones. As a secretary, you have a full-time schedule. In addition, secretaries often handle confidential information, so being discreet and respectful is a must.

How it works

Organizational skills, effective communication and writing are all abilities that secretaries have. As in many fields, being friendly and reliable is also important.

There are general and specialized secretarial courses. The examples below are some of the courses that are available. Many of these courses offer a blend of classroom as well as online training. Several also provide you with a workbook for easy reference during the course and when you need it later.

Keyboard Speed Development.

These courses help you improve your typing speed and accuracy. You will do exercises that teach you the techniques to enhance your speed, flexibility and accuracy.


Courses in speed writing give you an alternative to shorthand. These courses help you learn the BakerWrite SpeedWriting system quickly so that  you can be more efficient in note-taking.

Typaz Touch Typing

Courses for this in-demand skill help you increase your speed and productivity.

Microsoft Office

These courses teach you the essentials in the most common Microsoft Office programs, such as Word, PowerPoint and Excel.

Business Document Production

These courses cover document production including document layout and amendments, as well as letters, memos and reports. They also include information about spelling, corrections and missing punctuation.

Audio Transcription

These secretarial courses are designed to gradually increase your efficiency in audio transcription and  accurately produce business documentation. You will start with transcribing clear paragraphs. Then advance to transcribing more complicated and different business document formats.

Medical Receptionist Diploma

Here you will learn fundamental administrative skills plus those required to work in a medical environment. This includes training in medical word processing and medical terminology.

Legal Secretary

There are a number of different legal secretarial courses. For example, some focus on civil litigation, others on wills and probate law. The Advanced Legal Secretary Diploma covers each of the seven Irish Law Legal modules.

Have a look at the database to find the right secretarial course for you.

Anne Sexton

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  1. ACOM JULIET 01/06/2021 at 17:01

    I want to join the evening classes

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