This free online course will teach you how to get the response you need when making an emergency call. This course outlines how to effectively communicate with 911, 112 and 999 emergency call operators. We'll explain how to get the much-needed assistance you or somebody else may need. The ability to contact and effectively communicate with the emergency services often means the difference between life and death. It is unlikely that you will be required to make these calls too often in your lifetime, but it’s essential to know what to do and say.
| College | Alison |
| Course ID | 201644 |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 1.5-3 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | What You Will Learn In This Free Course • Describe an emergency • Describe reasons why people call the emergency service • Classify when you should NOT call 911, 112, or 999 • Discuss how you can prepare yourself, your home, and your family to make a call to the emergency services • Explain the different elements involved when making an emergency call • Explain how to set up your smartphone to deal with emergencies • Explain how using VOIP to contact the emergency services can cause problems • Explain how people use texting to engage with emergency services • Identify how to set up your car to call the emergency services automatically • Describe how the communication of emergency services with the public has been affected by the use of social media • Describe the benefits of third-party smartphone apps for particular emergencies • List the five steps involved in making a 911, 112, or 999 call |
| Course Code | 3711 |
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