A free online course that teaches the essentials of achieving business excellence by improving processes. This course presents a simple structure to help you get started with business improvement in your organisation, and it outlines a few simple problem-solving tools. Essentially, successfully making improvements in an organisation begins with four simple rules. Those are the Four Laws of Business Improvement. You will cover those, the principles of good process design, and the KPIs you can use to help quantify the benefits of improvement.
| College | Alison |
| Course ID | 195421 |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 1.5-3 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | What You Will Learn In This Free Course • Identify the reasons given by people for performance issues in a business context • Explain the four laws of business improvement relevant to any organisation • List and plan the four stages of the structure of business improvement • Discuss how to keep the business improvement process manageable within limited time and resources • Recognise and use the simple tools to support improvement activity in an organisation • Indicate how to engage your people in improving business processes • Outline ways to deal with resistance to change while implementing new methods for improvement • Assess and quantify the benefits of any business improvement project • Recall the key performance indicators of process performance to understand the scope of improvement |
| Course Code | 6415 |
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