Course Description

Customer Service via Telephone Workshop

Customer Service via Telephone Workshop is a course run by DCM Learning, Dublin. For more information about Customer Service via Telephone Workshop at DCM Learning, please review the details below.

This Customer Service via Telephone Workshop will provide your staff with the awareness and skills they need to hndle phone calls professionally. This will ensure that a positive image of your organisation is reinforced and strengthened with every conversation. The telephone etiquette displayed by employees is indicative of a staff’s willingness and ability to efficiently assist both internal and external customers. The skills and attitude projected over the telephone can form a lasting impression in the minds of customers, making it a critical customer experience.

The Customer Service via Telephone Workshop course at DCM Learning is listed in's national courses finder.
Training ProviderDCM Learning
Course LocationDublin
Location PostcodeDublin 8
Course Duration1 day
Course FeePOA
For more information about DCM Learning, please visit our College page on by clicking here.

Course Provider

DCM Learning

Guiness Enterprise Centre, Taylor's Lane, Dublin, Ireland

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