Course Description
Customer Service via Telephone Workshop
Customer Service via Telephone Workshop is a course run by DCM Learning, Dublin. For more information about Customer Service via Telephone Workshop at DCM Learning, please review the details below.
This Customer Service via Telephone Workshop will provide your staff with the awareness and skills they need to hndle phone calls professionally. This will ensure that a positive image of your organisation is reinforced and strengthened with every conversation. The telephone etiquette displayed by employees is indicative of a staff’s willingness and ability to efficiently assist both internal and external customers. The skills and attitude projected over the telephone can form a lasting impression in the minds of customers, making it a critical customer experience.
The Customer Service via Telephone Workshop course at DCM Learning is listed in Courses.ie's national courses finder.
| Training Provider | DCM Learning |
| Course Location | Dublin |
| Location Postcode | Dublin 8 |
| Course Duration | 1 day |
| Course Fee | POA |
| Phone | 01-5241338 |
For more information about DCM Learning, please visit our College page on Courses.ie by clicking here.
Course Provider
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