This one-day seminar is designed to help you behave more assertively in the workplace to enable you to be more effective in your day-to-day working role. You'll look at how to understand assertive, agressive and passive behaviour patterns, recognising assertive responses and how to incorporate this into your interpersonal communications, how to say 'no' effectively and how to review conflict situations.
| College | Pitman Training Centre (Waterford) |
| Course ID | 200656 |
| Course Location | Waterford City, Waterford |
| Course Type | Blended Learning - Mix of Classroom & Online |
| Course Qualification | Certificate of Attendance |
| Awarding Body | Pitman |
| Course Duration | 1 day |
| Entry Requirements | No specific entry requirements. |
| Career Path | Career advancement and professional development across business and office environments |
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