This one-day seminar is designed to help you behave more assertively in the workplace to enable you to be more effective in your day-to-day working role. You'll look at how to understand assertive, agressive and passive behaviour patterns, recognising assertive responses and how to incorporate this into your interpersonal communications, how to say 'no' effectively and how to review conflict situations.
| College | Pitman Training Centre (Swords) |
| Course ID | 200351 |
| Course Location | Swords, Dublin |
| Location Postcode | Co. Dublin |
| Course Type | Blended Learning - Mix of Classroom & Online |
| Course Qualification | Certificate of Attendance |
| Awarding Body | Pitman |
| Course Duration | 1 day |
| Entry Requirements | No specific entry requirements. |
| Career Path | Career advancement and professional development across business and office environments |
This award programme provides you with the opportunity to build your confidence in the medical arena, and equips you with technical knowledge and essential office and computer skills that shows you are ready to work in an administrative role within this industry.
This award aims to give you a more in-depth knowledge of three key Microsoft Office programs; Word, Excel and PowerPoint.
Communication is a key, must-have skill in today's employment market.
ICDL is the most widely recognised certification in the world and coupled with studying Pitman Training courses, you will gain the digital skills necessary for employability and productivity.
