This one-day seminar is designed to help you behave more assertively in the workplace to enable you to be more effective in your day-to-day working role. You'll look at how to understand assertive, agressive and passive behaviour patterns, recognising assertive responses and how to incorporate this into your interpersonal communications, how to say 'no' effectively and how to review conflict situations.
| Course Location | Galway City, Galway |
| Course Type | Blended Learning - Mix of Classroom & Online |
| Course Qualification | Certificate of Attendance |
| Awarding Body | Pitman |
| Course Duration | 1 day |
| Entry Requirements | No specific entry requirements. |
| Career Path | Career advancement and professional development across business and office environments |

Ultimately the aim of this A+ training course is to help put you in the perfect position to sit the CompTIA A+ examination.
To teach the Microsoft Access program to an employable level and to cover the Microsoft Certified Application Specialist test (MCAS) and ECDL Advanced (Database) exam.
Through self-paced, practical based courses you'll learn the knowledge and processes involved in bookkeeping and accountancy procedures to enable you to gain a rewarding career in finance.
Whether you're changing career or looking to get your first foot on the ladder, the Administrative Assistant Diploma is an ideal route to ensure you have the vital skills employers are looking for.