This one-day seminar is designed to help you behave more assertively in the workplace to enable you to be more effective in your day-to-day working role. You'll look at how to understand assertive, agressive and passive behaviour patterns, recognising assertive responses and how to incorporate this into your interpersonal communications, how to say 'no' effectively and how to review conflict situations.
| College | Pitman Training Centre (Dublin) |
| Course ID | 197777 |
| Course Location | Dublin |
| Location Postcode | Dublin 2 |
| Course Type | Blended Learning - Mix of Classroom & Online |
| Course Qualification | Certificate of Attendance |
| Awarding Body | Pitman |
| Course Duration | 1 day |
| Entry Requirements | No specific entry requirements. |
| Career Path | Career advancement and professional development across business and office environments |

This is a one-day seminar that takes an in-depth look at the vital role of the receptionist and the important contribution they make to the successful and effective running of any business.
This one-day seminar is perfect for anyone who is looking to apply for a new job.
Successful completion of this course means you will be eligible to take the AAT Foundation Certificate in Accounting and the Advanced Diploma in Accounting, both extremely prestigious financial qualifications.