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Customer Service Training
Customer Service & Care Course by Premier Training - Dublin City South, Co. DublinCustomer service training providers develop their courses around moments of truth. These moments of truth are based on what you do to either add or subtract to your customer relationship. For example a negative moment may lead the customer having an unconstructive feeling about the company where as if you have a positive relation with…
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FETAC Level 5 Award in Customer Service
Classroom Based Course by City Colleges - DublinA highly practical qualification in the critical area of Customer Service. The Course has been designed to improve the skills of individuals who have no formal training in Customer Service by providing a comprehensive toolkit that covers key aspects of providing customer care. You will gain an understanding of the role of the customer service…