Course Description

FETAC Level 5 Award in Customer Service

FETAC Level 5 Award in Customer Service is a course run by City Colleges, Dublin. It is a Classroom Based course with a duration of 12 weeks. FETAC Level 5 Award in Customer Service gives a Course Qualification of Level 5 Certificate. For more information about FETAC Level 5 Award in Customer Service at City Colleges, please review the details below.

A highly practical qualification in the critical area of Customer Service.

The Course has been designed to improve the skills of individuals who have no formal training in Customer Service by providing a comprehensive toolkit that covers key aspects of providing customer care.

You will gain an understanding of the role of the customer service in organisational effectiveness. Participants will acquire a range of verbal and non verbal skills required to meet customer needs, handle complaints and deliver excellent customer care.

The FETAC Level 5 Award in Customer Service course at City Colleges is listed in's national courses finder.
Training ProviderCity Colleges
Course LocationTempleogue, Dublin
Location PostcodeDublin 2
Course TypeClassroom Based
Course QualificationLevel 5 Certificate
Course Duration12 weeks
Course TimeTuesday Evenings 19.00 - 21.30
Course Fee425
For more information about City Colleges, please visit our College page on by clicking here.

Course Provider

City Colleges

Wicklow House, 84-88 South Great George’s Street, Dublin, Republic of Ireland

Make Enquiry

Please insert your contact details and any additional information you require and we will forward your request to City Colleges
Captcha code        I confirm I have read the Cookie Information, Terms and Conditions and Privacy Policy and I agree to join the community.


City Colleges
Wicklow House
84-88 South Great George’s Street, Dublin
Republic of Ireland
Visit Website