Learn how to locate, diagnose and resolve technical issues related to hardware and software in this free online course. Are you interested in a versatile and in-demand career in which you help organisations and individuals to overcome their technological issues with computer systems and networks? This course explores the fundamental duties of information technology (IT) support technicians and explains how they ensure the safe and efficient working of computer systems. We go through the common issues faced in IT work and explain how to apply effective solutions.
| College | Alison |
| Course ID | 187738 |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 3-4 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | In This Free Course, You Will Learn How To • Explain how to configure secure and efficient computer networks tailored to your organisational needs • Recall the skills required for the professional development of IT technicians • Identify various software and hardware-related issues and their solutions • Discuss the roles and responsibilities of information technology (IT) support technicians • Identify the functions of important computer components, including storage and operating systems • Discuss key aspects of system administration such as ‘file/folder’ permissions, user management and data backup • Recognise common cyber security issues and outline suitable measures used to address them • Describe the concept of cloud computing and its role in the IT industry |
| Course Code | 6195 |
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