Course Description

Resolving Conflict in the Workplace



Resolving Conflict in the Workplace is a course run by Global Edulink, Dublin. It is a 'Online Learning' course with a duration of 95 Minutes. For more information about Resolving Conflict in the Workplace at Global Edulink, please review the details below.

Overview

CMI Bitesize is a digital learning experience that ensures practicality on topics that are relevant in today’s world. Resolving Conflict in the Workplace is aligned with key modules associated with Management and Leadership. This is aimed at aspiring and practising Middle Managers who wish to bring about successful change.

The core focus of this programme is to enable learners demonstrate their skills and knowledge in current positions and support them in their career advancement. This course is benchmarked against the CMI Professional Standards Level 5 learning outcomes. Learners will be offered a host of real-world case studies, tools, checklists and videos to gain a comprehensive understanding of the subject matter.

Managing and resolving conflict often takes resilience. The programme, Resolving Conflict in the Workplace will equip managers on how to investigate conflicts and resolve them. Learners will be fully equipped on the formal and informal methods on resolving conflict, and what steps to take in situations where conflict cannot be resolved. Learn how to deal with grievances consistently, because if they are handled badly, it will cause friction and damage to the morale, working relationships and organisational performance.

This is an interactive online learning programme for individuals who wish to understand key challenges, develop skills for the future and learn to take the reins in a digital age, and lead from the forefront.

Who is this Course aimed at?

  • Aspiring and Practising Managers looking to progress in their careers
  • For Foundation Chartered Manager.

Course Curriculum

  1. Introduction
  2. Why It Is Important To Investigate Conflict
  3. Methods to Resolve Conflict
  4. Organisational Procedures for Conflict Resolution
  5. P215 Grievance and the Manager’s Role
  6. A Zero Tolerance Policy
  7. Undertaking a Disciplinary Interview
  8. Whistleblowing
  9. Case study: Johnson and Johnson
  10. Conflict Situations – Minor or Major?
  11. Concluding Summary

Activity Submission

Learners need to submit Self-Assessment and Reflection under the Method of Assessment.

Certification

Upon successfully completing the programme, learners will be awarded a digital CMI Certificate of Achievement.

Accredited Body (Accreditation)

With the demand increasing for high-performing and skilled managers in key role positions, CMI (Chartered Management Institute) offers proven and practical solutions for managers and organisations alike. It is an educational approach that will make individuals desirable applicants, help them improve their skills and make informative decisions. CMI enables individuals to become professionally qualified managers or help your business grow. It is a recognised and respected brand which offers future-ready qualifications and programmes. CMI qualifications are of the highest standard and it is valued by employers across the world.

The Resolving Conflict in the Workplace course at Global Edulink is listed in Courses.ie's national courses finder.
Training ProviderGlobal Edulink
Course LocationAthlone, Westmeath
Course TypeOnline Learning
Course Duration95 Minutes
Course TimeThe course will be delivered directly to the learner. Learners will be given 3 months to complete their programme from the date of registration.
Course Fee149
Entry RequirementsThere are no formal prerequisites to do this programme, however, learners should have the sufficient capability at the right level to undertake this standard of learning. Learners should have a basic understanding in English.
Carear PathOnce learners successfully complete this CMI Bitesize programme, they can proceed to the following. Learners will be eligible for a Certificate of Recognition that will demonstrate their learning. Once learners have completed the assigned Playlist, and are interested in more Bitesize topics, they can take the next steps to advance in their learning. Aspiring and early-career Managers can progress from Foundation Chartered Manager to Fully-Fledged Manager. Opportunity to ‘top-up’ to Level 5 qualification in Management and Leadership.
Phone+44 2037431666
For more information about Global Edulink, please visit our College page on Courses.ie by clicking here.

Course Provider

Global Edulink



CityPoint, 1 Ropemaker Street, London, EC2Y 9HU, Dublin, United Kingdom

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Global Edulink
CityPoint, 1 Ropemaker Street, London, EC2Y 9HU
Dublin
Dublin
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