Course Description

Principles of Communication and Relationship Management

Principles of Communication and Relationship Management is a course run by 1 Training, Dublin. For more information about Principles of Communication and Relationship Management at 1 Training, please review the details below.

Principles of Communication and Relationship Management


Learn how to be effective in your communication. The Principles of Communication and Relationship Management will focus on the importance of communication and how its relationship to management. Managers will learn to use different communications channels and methods to accomplish organisational goals. Understand how impactful communication, influencing and motivating people, establishing a rapport and keeping people informed of actions and events will contribute to the overall success of an organisation. Soft skills are as central to the smooth functioning of an organisation as that of a specialist skill. While individuals are expected to be skilled in certain areas and fields, the focus has shifted to soft skills in recent years, with leading organisations encouraging an ideal combination of both to help individuals carry out their tasks efficiently and maintain a high standard in the workplace.

The programme is extensive and will cover key modules such as communication methods and formats, organising and chairing meetings, holding difficult conversations, understanding emotional intelligence and managing different types of conflict. Each module is discussed thoroughly to ensure learners gain an in-depth understanding of the subject matter.

The Principles of Communication and Relationship Management is highly beneficial to individuals working in managerial roles. The course will get you acquainted with the communication channels and communication process. Getting qualified will further improve your opportunities of career progression, and having this certification on your resume will demonstrate to employers that you have expanded your soft skills and expertise in this area. You will gain an in-depth knowledge of transferable skills and personal behaviours and why gaining them makes you a marketable candidate to leading enterprises.

Awarding Body

Pearson Education is a British-owned education publishing and assessment service to schools and corporations, as well for students directly. The company is with more than 22,500 employees operating in 70 countries. They provide content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally. They are committed to helping equip learners with the skills they need to enhance their employability prospects and to succeed in the changing world of work.

What will I Learn?

  • Learn to choose the right communication method
  • Learn to hold challenging conversations
  • Learn to use emotional intelligence in the workplace
  • Learn how to influence stakeholders
  • Understand how to negotiate without conflict

Why should you consider 1Training?

As improvements and advancements are made in technology, online courses are no longer just conventional means of studying at affordable costs. In many aspects online training offers superiority to traditional learning. There is an effectiveness and convenience that traditional learning cannot provide. The overall convenience and flexibility makes it a superior learning method.

1Training offers the most convenient path to gain an internationally recognised qualification that will give you the opportunity to put into practice your skill and expertise in an enterprise or corporate environment. You can study at your own pace at 1Training and you will be provided with all the necessary material, tutorials, qualified course instructor and multiple free resources which include Free CV writing pack, Nus Discounted Card, Free career support and course demo to make your learning experience enriching and more rewarding.

Access Duration

You will have 12 months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.

Method of Assessment

In order to complete the Principles of Communication and Relationship Management, learners will take an online multiple choice questions assessment test. This online multiple choice questions assessment test is marked automatically so that you will receive an instant grade and know whether you have passed the course.


Those who successfully complete the course will be awarded a Certificate of “Principles of Communication and Relationship Management” endorsed by Pearson. It will make you valuable, and your motivation at gaining new skills will be recognised.

The Principles of Communication and Relationship Management course at 1 Training is listed in's national courses finder.
Training Provider1 Training
Course LocationDublin
Course Fee25
Entry Requirements• All learners should be over the age of 16 and have a basic understanding of Maths, English and ICT. • A sound educational background is an advantage.
Carear Path• Manager • Business Professional • Company Leader
Phone+44 208 610 9650
For more information about 1 Training, please visit our College page on by clicking here.

Course Provider

1 Training

63/66 Hatton Garden, 5th Floor, Suite 23, London. EC1N 8LE, Dublin, United Kingdom. Eircode: EC1N 8LE

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1 Training
63/66 Hatton Garden, 5th Floor, Suite 23, London. EC1N 8LE
United Kingdom
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