Alternative dispute resolution processes are a growing area of practice for solicitors, barristers and other professionals. Mediation, arbitration, conciliation and other processes are increasingly integrated into the courts and state dispute resolution infrastructure. This course explores the different ADR processes and their role in modern legal practice.
In this course, participants will learn about how these processes work, how they are regulated and how they interact in the context of different disputes. The role of technology, and AI in particular, will be addressed and essential skills in working within these processes explored. Participants will leave with a template for integrating ADR into their practices for the benefit of their clients and their business.
This course is delivered using an innovative approach in self-directed, interactive online learning including video simulation and interviews with global ADR experts.
The programme covers key themes as listed below:
The workshop is a key feature of this course. It is designed to be interactive and to consolidate knowledge. The workshop date is as follows:
Multiple choice assessment.
| College | Law Society of Ireland - Diploma Centre |
| Course ID | 202298 |
| Course Location | EU |
| Location Postcode | Dublin 7 |
| Course Type | Micro-credential |
| Awarding Body | Law Society of Ireland |
| Course Start Date | 12th October 2026 |
| Course End Date | 17th November 2026 |
| Course Duration | 1 month |
| Course Time | Online, self-directed interactive learning plus live case-study focused workshop, which will also be recorded. |
| Course Fee | € 950.00 |
| Entry Requirements | The course is suitable for: Solicitors, and barristers looking to expand their dispute resolution practice; Trainee solicitors embarking on their career with an interest in ADR; Other legal professionals such as paralegals, legal executives and legal secretaries; HR professionals who deal with workplace and employment disputes and are seeking more efficient options for dealing with workplace relations; Insurance professionals and claims handlers who are seeking to manage their cases more efficiently and effectively; Employees who state bodies and the healthcare sector who deal with complaints and claims; Engineers, surveyors and others who deal with construction related disputes; Those working in ombuds roles and consumer support; Anyone interested in a career in dispute resolution, or looking for more options to deal with conflict and disputes. We welcome applications from all who are suitably qualified. Such applications are subject to a supplemental fee of €100. |

Programme structure and approach to learning This course has been designed for in-house counsel in both commercial and public sector organisations who wish to contribute to the growth and direction of their organisation through the development of their own in-house practice.
Programme structure and approach to learning The commercial leasing market has evolved rapidly in recent years due to the impact of remote working, e-commerce, geopolitical and economic risk, due to uncertainty in the global trading environment, and the demand for ESG and green credentials.