Course Description

Knowledge, Skills and Behaviours for Managing Conflict



Knowledge, Skills and Behaviours for Managing Conflict is a course run by Global Edulink, Dublin. It is a 'Online Learning' course with a duration of 85 Minutes. For more information about Knowledge, Skills and Behaviours for Managing Conflict at Global Edulink, please review the details below.

Overview

CMI Bitesize is a digital learning experience that ensures practicality on topics that are relevant in today’s world. Knowledge, Skills and Behaviours for Managing Conflict is aligned with key modules associated with Management and Leadership. This is aimed at aspiring and practising Middle Managers who wish to bring about successful change.

The core focus of this programme is to enable learners demonstrate their skills and knowledge in current positions and support them in their career advancement. This course is benchmarked against the CMI Professional Standards Level 5 learning outcomes. Learners will be offered a host of real-world case studies, tools, checklists and videos to gain a comprehensive understanding of the subject matter.

Managing and resolving conflict often takes resilience. The programme Knowledge, Skills and Behaviours for Managing Conflict will equip learners with key skills and expertise on how to overcome conflict in the workplace. Managing conflict requires the ability to determine the information in front of you and make the right judgement based on evidence presented. Learn how to manage conflict regardless of the source, and effectively diffuse a situation. Resolving conflict is oftentimes not just limited to on-site workers, but can also take place remotely. This programme will enable learners to find constructive solutions despite the difficulty of the decision.

This is an interactive online learning programme for individuals who wish to understand key challenges, develop skills for the future and learn to take the reins in a digital age, and lead from the forefront.

Course Curriculum

  1. Introduction
  2.  A Leader’s Role in Managing Conflict
  3. Skills you’ll need for Conflict Management
  4. Having Difficult Conversations
  5. P208 Difficult Conversations
  6. Approaches to resolving conflict
  7. Conflict Mode – Thomas and Kilmann
  8. P150 Conflict – Thomas and Kilmann
  9. Concluding Summary

Who is this aimed at?

  • Aspiring and Practising Managers looking to progress in their careers
  • For Foundation Chartered Managers

Activity Submission

Learners need to submit Self-Assessment and Reflection under the Method of Assessment.

Certification

Upon successfully completing the programme, learners will be awarded a digital CMI Certificate of Achievement.

Accredited Body (Accreditation)

With the demand increasing for high-performing and skilled managers in key role positions, CMI (Chartered Management Institute) offers proven and practical solutions for managers and organisations alike. It is an educational approach that will make individuals desirable applicants, help them improve their skills and make informative decisions. CMI enables individuals to become professionally qualified managers or help your business grow. It is a recognised and respected brand which offers future-ready qualifications and programmes. CMI qualifications are of the highest standard and it is valued by employers across the world.

The Knowledge, Skills and Behaviours for Managing Conflict course at Global Edulink is listed in Courses.ie's national courses finder.
Training ProviderGlobal Edulink
Course LocationAthlone, Westmeath
Course TypeOnline Learning
Course Duration85 Minutes
Course TimeThe course will be delivered directly to the learner. Learners will be given 3 months to complete their programme from the date of registration.
Course Fee149
Entry RequirementsThere are no formal prerequisites to do this programme, however, learners should have the sufficient capability at the right level to undertake this standard of learning. Learners should have a basic understanding in English.
Carear PathOnce learners successfully complete this CMI Bitesize programme, they can proceed to the following. Learners will be eligible for a Certificate of Recognition that will demonstrate their learning. Once learners have completed the assigned Playlist, and are interested in more Bitesize topics, they can take the next steps to advance in their learning. Aspiring and early-career Managers can progress from Foundation Chartered Manager to Fully-Fledged Manager. Opportunity to ‘top-up’ to Level 5 qualification in Management and Leadership.
Phone+44 2037431666
For more information about Global Edulink, please visit our College page on Courses.ie by clicking here.

Course Provider

Global Edulink



CityPoint, 1 Ropemaker Street, London, EC2Y 9HU, Dublin, United Kingdom

Make Enquiry

Please insert your contact details and any additional information you require and we will forward your request to Global Edulink




Captcha code        I confirm I have read the Cookie Information, Terms and Conditions and Privacy Policy and I agree to join the Courses.ie community.
 

Map

Global Edulink
CityPoint, 1 Ropemaker Street, London, EC2Y 9HU
Dublin
Dublin
Visit Website