Course Description


ITIL® INTERMEDIATE: SERVICE STRATEGY (SS) OFFICIAL EXAM is a course run by Study 365, Cavan. It is a 'Online Learning' course . For more information about ITIL® INTERMEDIATE: SERVICE STRATEGY (SS) OFFICIAL EXAM at Study 365, please review the details below.


This exam calls out for all individuals aspiring to get into or already working in the IT management or architecture. This esteemed qualification will manifest your knowledge and skills in service strategy and will open up various job and progression opportunities for you within the industry. This exam will test your knowledge on the service strategy phase of ITIL service lifecycle and the role of IT in achieving customer and business related objectives.

Taking this exam through Study365 is much cheaper and comes with vouchers for the ITIL service strategy exam. All you need to take this exam is a certificate in ITIL foundation exam and a certificate in service strategy lifecycle, and be the proud owner of a highly recognised qualification at our limited time discount prices. With this certificate in your resume, you can successfully demonstrate your expertise in service strategy to design, develop and implement service provider strategy in line with the organisational strategy.

All ITIL v3 training and examinations will be discontinued by the end of 2021. 

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Learning Outcomes

  • Gain an understanding of service strategy
  • Learn about the service strategy processes.
  • Understand how to organise for service strategy functions.
  • Learn about the service strategy principles.
  • Gain an understanding of service strategy techniques and methods.

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Who is this Exam aimed at?

  • The course is suitable for individuals working in IT Management.
  • Those in IT Finance Management.
  • Service Level Managers.
  • Service Designers.
  • IT Audit Managers.
  • Individuals working in roles within service based business models who want to enhance their knowledge of concepts, functions and processes related to service operation.

Method of Assessment

At the end of the ITIL Intermediate – Service Strategy course you will be required to take a multiple choice question assessment test comprising of 8 questions per paper in 90 minutes duration. (28 marks required to pass out of 40) The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 70%, closed book.


Those who successfully complete the exam will be awarded the certificate in ITIL Intermediate – Service Strategy.

Awarding Body

The certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

The ITIL® INTERMEDIATE: SERVICE STRATEGY (SS) OFFICIAL EXAM course at Study 365 is listed in's national courses finder.
Training ProviderStudy 365
Course LocationCavan
Course TypeOnline Learning
Course Fee229
Entry RequirementsThe course requires that learners have an understanding of the ITIL Foundation course.
Carear PathIT Operations Manager – (average UK yearly salary: £45,428) IT Security Manager – (average UK yearly salary: £50,473) Business Continuity Manager – (average UK yearly salary: £45,959) IT Team Leader – (average UK yearly salary: £35,710) IT Architect – (average UK yearly salary: £59,270) Other Jobs you can get IT Planners IT Audit Manager Service Designers
For more information about Study 365, please visit our College page on by clicking here.

Course Provider

Study 365

New Broad Street House, 35 New Broad Street, London. EC2M 1NH, United Kingdom, Cavan, United Kingdom

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Study 365
New Broad Street House, 35 New Broad Street, London. EC2M 1NH, United Kingdom
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