Course Description


ITIL® FOUNDATION OFFICIAL EXAM is a course run by Study 365, Cavan. It is a 'Online Learning' course . For more information about ITIL® FOUNDATION OFFICIAL EXAM at Study 365, please review the details below.


Grab this golden opportunity provided by study365 to take the foundation level official exam in Information Technology Infrastructure Library (ITIL) to enhance your qualifications. This exam is mainly set to test your knowledge on the basic ITIL framework, ITIL service management, key principles and models of service management and on the roles and responsibilities of service management.

With this exam certificate in your resume, you are sure to showcase your knowledge to interested parties and secure yourself a prominent place within the IT industry.  This official exam certificate is internationally recognised and is accredited to a training organisation. After taking this exam in service offerings and agreements, you can go on to take the proceeding exams in ITIL to add up to your qualifications.

All ITIL v3 training and examinations will be discontinued by the end of 2021. 

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Learning Outcomes

  • Gain an understanding of the basic ITIL framework.
  • Learn how to enhance ITIL service management within an organisation.
  • Learn how to contribute to ongoing service improvement within an IT enterprise.
  • Understand key principles and models of service management.
  • Learn the roles and responsibilities of service management as a practice.

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Who is this Course aimed at?

  • The course is aimed at individuals with basic understanding of the ITIL framework.
  • IT Operations Managers.
  • IT Professionals working within an organisation.
  • Technical decision makers.

Method of Assessment

At the end of the ITIL Foundation course you will be required to take a multiple choice question assessment test comprising of 40 questions in 60 minutes duration. (26 marks required to pass out of 40). The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 65%, closed book.


Those who successfully complete the exam will be awarded the certificate in ITIL Foundation.

Awarding Body

The certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

The ITIL® FOUNDATION OFFICIAL EXAM course at Study 365 is listed in's national courses finder.
Training ProviderStudy 365
Course LocationCavan
Course TypeOnline Learning
Course Fee199
Entry RequirementsThe course requires no formal pre-requisites.
Carear PathIT Architect - (average UK yearly salary: £59,270) IT Security Manager - (average UK yearly salary: £50,473) Systems Architect - (average UK yearly salary: £50,885) Systems Engineer - (average UK yearly salary: £29,537) Developer - (average UK yearly salary: ££30,743) IT Project Manager - (average UK yearly salary: £42,074)
For more information about Study 365, please visit our College page on by clicking here.

Course Provider

Study 365

New Broad Street House, 35 New Broad Street, London. EC2M 1NH, United Kingdom, Cavan, United Kingdom

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Study 365
New Broad Street House, 35 New Broad Street, London. EC2M 1NH, United Kingdom
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