Course Description

Hotel Guest Relations and Customer Service



Hotel Guest Relations and Customer Service is a course run by Cathal Brugha FET, Dublin. It is a Classroom Based course with a duration of one academic year. Hotel Guest Relations and Customer Service gives a Course Qualification of Level 5 Certificate, awarded by QQI. For more information about Hotel Guest Relations and Customer Service at Cathal Brugha FET, please review the details below.

  • Customer Service

  • Reception & Front Office Skills

  • Word Processing

  • Principles and Practice of Selling

  • Tourism Principles & Practice

  • Tourism Information & Administration

  • Personal & Professional Development

  • Travel Agency Service Skills

  • French (option)

The Hotel Guest Relations and Customer Service course at Cathal Brugha FET is listed in Courses.ie's national courses finder.
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Training ProviderCathal Brugha FET
Course LocationDublin
Location PostcodeDublin 1
Course TypeClassroom Based
Course QualificationLevel 5 Certificate
Awarding BodyQQI
Awarding Body DetailsTourism with Business
Course Start Date09/09/2024
Course End Date30/05/2025
Course Durationone academic year
Course Fee50
Entry RequirementsLeaving Certificate/LCA QQI Level 4 Award Students who may not have formal academic requirements but who have the ability to successfully participate on the course will be considered. (RPL Recognition of Prior Learning) Mature applicants welcome If English is not your first language you may be asked to complete an English assessment
Carear PathOn completing this award, students secure employment in areas such as business administration, customer service, hotel and hospitality sectors, and tourism businesses. This QQI award also provides progression routes to further third level studies in the tourism and hospitality sector
Phone01 5337126
Course Code5M5011
For more information about Cathal Brugha FET, please visit our College page on Courses.ie by clicking here.

Course Provider

Cathal Brugha FET



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Connolly House, North Strand, Dublin 1 D01 Y160, Cathal Brugha FET Marlborough St, Dublin 1 D01 X8V0, Dublin City North, Dublin, Republic of Ireland. Eircode: D01 X8V0

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Cathal Brugha FET
Connolly House, North Strand, Dublin 1 D01 Y160
Cathal Brugha FET Marlborough St, Dublin 1 D01 X8V0, Dublin City North, Dublin
Republic of Ireland
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