Master the essential food and beverage service skills used in restaurants in this comprehensive free online course. Food and beverage service is the saleable characteristic of the hospitality industry in which individuals are provided with meals at a place of business in exchange for money. This course thoroughly explains the hospitality industry's essential functions and the various sales strategies needed to increase revenue and build friendly customer relationships. Additionally, this course teaches the basic etiquette adopted by restaurant waitrons.
| College | Alison |
| Course ID | 188816 |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 1.5-3 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | In This Free Course, You Will Learn How To • Recognise the different styles of service • State the equipment required for successful service • Distinguish between the various types of crockery and cutlery used in a restaurant • Discuss the usage and handling of glassware, chinaware and crockery • Recall how to use service cutlery • Describe the process of clearing a table • Explain the method for preparing the table before serving guests at restaurants • Describe how to greet guests on arrival, escort them to the table and seat them appropriately • List the steps for taking a food order • Discuss the various restaurant sales techniques and how to increase sales through good guest service • Summarise the process of upselling • Explain the procedure of presenting and settling restaurant bills |
| Course Code | 5039 |

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