A highly practical qualification in the critical area of Customer Service.
The Course has been designed to improve the skills of individuals who have no formal training in Customer Service by providing a comprehensive toolkit that covers key aspects of providing customer care.
You will gain an understanding of the role of the customer service in organisational effectiveness. Participants will acquire a range of verbal and non verbal skills required to meet customer needs, handle complaints and deliver excellent customer care.
| College | City College Dublin |
| Course ID | 102634 |
| Course Location | Templeogue, Dublin |
| Location Postcode | Dublin 2 |
| Course Type | Classroom Based |
| Course Qualification | Level 5 Certificate |
| Course Duration | 12 weeks |
| Course Time | Tuesday Evenings 19.00 - 21.30 |
| Course Fee | 425 |
Nursing Studies - QQI level 5 Course Details Entry requirements You will need to following to get onto our pre nursing course: A minimum Ordinary Level Leaving Certificate standard of education or equivalent education or experience.
Special Needs Assistant Combined (3 Modules ) - QQI Level 5 & 6 - On Demand Course Details Entry requirements The minimum age is to apply to our SNA course is 17 years.
Nursing Studies - QQI level 5 Course Details Entry requirements You will need to following to get onto our pre nursing course: A minimum Ordinary Level Leaving Certificate standard of education or equivalent education or experience.
