Effective Business Writing

The Programme 

With the increasing emphasis in the public sector on information, organisations need excellent communicators who are capable of delivering their messages clearly and persuasively. Clear, concise writing plays a central role in the work of the organisation. Staff sometimes find writing difficult and challenging in this communication process. This course aims to develop and enhance participants’ writing skills and to cover the core elements of writing. With the increasing emphasis in the public sector on information, organisations need excellent communicators who are capable of delivering their messages clearly and persuasively. Clear, concise writing plays a central role in the work of the organisation. Staff sometimes find writing difficult and challenging in this communication process. This course aims to develop and enhance participants’ writing skills and to cover the core elements of writing.

Who is this course for?

The course is designed to meet the needs of staff who write reports/proposals and letters and who wish to improve their writing skills.

Specifically participants should:

• develop their writing skills
• develop their confidence in structuring letters/ memos/ reports;
• increase their awareness of the role of appropriate language in achieving the purpose of the report and draw attention to the usage of clichés and how to avoid them;
• increase their awareness of the importance of grammar and punctuation and the implications of the Freedom of Information Act for writing.

Course Content 

Public sector organisations need their staff to know how to:

• plan and structure their writing;
• match their writing style to objectives;
• make effective use of summaries;
• write concisely and clearly;
• use graphics, grammar and punctuation appropriately;
• edit their writing to maximise effect.

Delivery

This course has been modified for online delivery. It is a three hour course that will be delivered from 10:00 am to 1:00 pm). It will be delivered remotely via MS Teams and facilitated by a subject matter expert.

Course Dates

• 17 October 2023