Learn how to perform the duties of a receptionist effectively in this free online office administration training course. Do you consider yourself to be productive and organised? Are you good at multitasking, meeting deadlines and working with people? If so, you might make a superb receptionist who assists with key roles and services to ensure smooth running of your organisation’s offices. This administration training course teaches you how to meet your responsibilities as one of many types of receptionist and explains how to improve workplace health and safety.
| College | Alison |
| Course ID | 187503 |
| Course Type | Online Learning |
| Course Qualification | CPD Diploma |
| Course Duration | 10-15 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | In This Free Course, You Will Learn How To • Identify the roles and duties of a receptionist • List the different types of receptionists • Explain how to handle difficult customers and situations • Describe how to effectively manage a database • Compare the duties of a receptionist to the role of a secretary • Identify who is responsible for health and safety in the workplace • Explain why confidentiality is important and how to maintain it • Distinguish between written and verbal communication • Discuss the importance of teamwork • Summarise how to make a reception area look welcoming and professional • Analyse the potential future career paths available to a receptionist |
| Course Code | 5248 |
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