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Diploma in Operations Management (Ops)

Online
6-10 hours
Free

Course Content

Alison Free Online Courses

Enrol with Alison today!

Learn the central principles and practices that drive smart operations management in this free online diploma course. This diploma course explains the role of an operations manager and breaks down the key decision-making skills that define the job. We show you how to ensure the smooth running of your business’ operation as you coordinate the daily creation and delivery of goods or services to its customers. We know that ‘professionals talk about logistics’ so sign up for this course to hone your management abilities and take the next step in your career.

Course Details

CollegeAlison
Course ID186724
Course TypeOnline Learning
Course QualificationCPD Diploma
Course Duration6-10 hours
Course FeeFree
Entry RequirementsLike all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary.

At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives.

Alison is the world's largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone.
Career PathIn This Free Course, You Will Learn How To
• Define the role of operations management in decision-making
• Outline the historical development of operations management
• Explain the ‘input/output’ transformation model
• Describe the four stages of Hayes and Wheelwright’s ‘Four Stages of Operations Contribution’
• Calculate ‘overall equipment effectiveness’ (OEE)
• Compare the two key types of quality management approaches
• Define the four major types of quality costs
• Identify the main causes of the ‘bullwhip effect’ (or ‘Forrester effect) in the supply chain & explain how to combat it
• State the purpose of the ‘lean production’ philosophy
• Describe the purpose of ‘kanban systems’ and ‘heijunka boxes’
• Discuss the four types of inventory management technique
Course Code1707

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