Course Description

Diploma in Office Admin and Receptionist Training - Level 4

Diploma in Office Admin and Receptionist Training - Level 4 is a course run by Study 365, Cavan. It is a 'Online Learning' course with a duration of 365 Days. For more information about Diploma in Office Admin and Receptionist Training - Level 4 at Study 365, please review the details below.


If you aspire to work as a receptionist or administrator in an office environment, the Diploma in Office Admin and Receptionist Training – Level 4 is the perfect choice of course. It is a competitive field that requires up to date skills, knowledge and workforce. The course will equip learners with the right understanding of their roles and responsibilities within an office environment. Learn how to manage the smooth functioning of an office, perform your duties effectively and manage and motivate employees to reach common goals.

The course will feature diverse topics such as learning administrative procedures, administrative support skills, effective time management, communication strategies, organisational skills development and enhance business writing skills.

The Diploma in Office Admin and Receptionist Training – Level 4 is a comprehensive training that will give learners the tools they need to perform day to day administrative tasks with confidence. Administration requires high-performing individuals and this course will help you enhance your knowledge, and find opportunities to progress in your career.

Course Curriculum

1: Need of Administrative Procedure

2: Effective Administrative Support Skills

3: Aspects of Phone Etiquette

4: How to enhance business writing skills

5: Effective Time Management

6: Manage organisational meetings

7: Taking meeting minutes effectively

8: What is Business Succession Planing

9: Understanding the communication strategies

10: Dealing with unhappy customer

11: Organisational Skills Development

12: Good Business Ethics for the organisation

Learning Outcomes

  • Learn the role and responsibilities of administration and HR training.
  • Become competent in administrative and reception duties to keep the office functioning smoothly.
  • Motivate your team and give them the right tools to achieve common goals.
  • Learn about telephone etiquette and how to respond to a difficult customer.
  • Apply office administration best practices to ensure the overall success of an organisation.
  • Learn business writing techniques, meeting management and taking meeting minutes..
  • Become qualified in office management work within an organisation with room for progress and career advancement. 

Access Duration

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

Who is this Course aimed at?

  • Office Administrators and Administrative Assistants
  • Receptionists
  • Individuals who are temporarily employed and want to gain administrative skills
  • Anyone who wants to learn more about Administration and Receptionist training and further their career

Method of Assessment

This online course is assignment-based with learners being assessed upon the submission of a series of assignments. Once you successfully submit the assignments, students will gain a professional qualification. The assignments must be submitted to the instructor through the online learning portal. The assignments will be reviewed and evaluated, with feedback provided to the student on how well they have fared. 

Please Note: Additionally, £79 is charged for assessment and certificate and you need to pay that when you are submitting your assessments only (It is not required to pay initially when you are registering). This payment can be paid into 04 installments when you are submitting your assessments.


Upon the completion of this course, you will be awarded the Level 4 Diploma in Office Admin and Receptionist Training by The Quality License Scheme  The Certification will also include the summary of units learned. Each unit will include the specificities studied. You will gain a professional qualification and be viewed as a marketable candidate by potential employers who will recognise your skills and commitment demonstrated while following this course.

Course Code: QLS-04960

Awarding Body

The Quality License Scheme is a leading national awarding body renowned for its extensive range of industry-standard accredited vocational qualifications. The Quality License Scheme regulated and have an established reputation for cultivating high-quality and diverse skills and knowledge. They are committed to developing and awarding qualifications that showcase skills for employment. The Quality License Scheme was established in 1998 and thousands of learners qualify for their vocational trainings each year. They offer a wide range of qualifications that cover multiple sectors and industries. They have a simplified process and learners are guaranteed to receive excellent value for money. The Quality License Scheme ensures their partners receive the best possible service.

Others jobs you can get

  • Executive Assistant
  • Personal Assistant

Other Benefits

  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Unlimited 12 months access from anywhere, anytime
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Eligible for a NUS discount card
  • Free Career Support Service
  • 25% Discount on personal Statement and covering letter writing service
  • Free Access to Over 150 courses for 2 days (48 hours)
  • Free access to course before you purchase (For selected courses only)
The Diploma in Office Admin and Receptionist Training - Level 4 course at Study 365 is listed in's national courses finder.
Training ProviderStudy 365
Course LocationAthlone, Westmeath
Course TypeOnline Learning
Course Duration365 Days
Course Fee69
Entry Requirements• Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT. • A recognised qualification at level 3 or above in any discipline.
Carear Path• Office Administrator – £17,477 per annum • Administrative Assistant – £16,926 per annum • Receptionist – £16,271 per annum
Course CodeS 0999
For more information about Study 365, please visit our College page on by clicking here.

Course Provider

Study 365

New Broad Street House, 35 New Broad Street, London. EC2M 1NH, United Kingdom, Cavan, United Kingdom

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