Communications for Intellectual Disability Practice QQI Level 5 Live and Online via Zoom

Analyse a range of current issues in communications and information technology

Summarise, in practical terms, the key elements of legislation relevant to personal and workplace contexts, including:

• Health, safety, and welfare at work

• Communications- and information-related legislation

Use appropriate non-verbal and visual communication skills in personal and work settings, including:

• One-to-one interactions

• Group or team situations

• Formal and informal contexts

Demonstrate effective verbal communication skills under general direction, including:

• Presenting a point of view

• Making a case in group discussions

• Participating in formal meetings and interviews

Demonstrate effective listening skills, including:

• Maintaining eye contact

• Receiving and interpreting information accurately

• Managing personal responses

Apply reading techniques appropriate to different tasks, including:

• Skimming and gaining an overview

• Identifying key points

• Critical evaluation and in-depth analysis

Critique information from a range of complex written materials, including:

• Technical or vocational texts

• Personal and literary texts

• Written and visual media

Research a relevant vocational topic using:

• Primary and secondary sources

• Appropriate enquiry methods

• Valid and reliable information

• Correct acknowledgement of sources

Use drafting, proofreading, and editing skills to produce a range of written documents that follow standard language conventions (spelling, punctuation, and syntax), including:

• Creative writing

• Business proposals

• Correspondence

• Reports, memoranda, and minutes

• Applications

Demonstrate communication styles and techniques appropriate to different work and leisure contexts, including:

• One-to-one and group interactions

• Conversations, interviews, and oral presentations

• Question-and-answer sessions

• Persuasion, advocacy, and informing

Select appropriate communication technologies for giving and receiving information such as requests, instructions, discussions, and feedback, and justify the choice of technology for different contexts and messages