Administration Practice QQI L6 - Classroom Based 2

Participant Profile:
This course is aimed at individuals who wish to gain the knowledge, skill and competence to work independently or in a supervisory capacity in an administrative role in the private, public or voluntary sector or to progress to higher education or training. NOTE: Skills to Advance funding is available for eligible applicants in employment to up skill. Contact mulgravesta@lcetb.ie for more information. This is a classroom based course

Programme Description:
• Assess the relationships between administrations practices and organisations policies, objectives and culture • Evaluate the role of administration in major organisational functions • Appraise current legislation and good practice guidelines on areas relevant to administration to include health and safety, data protection, corporate governance, employment and equality • Research issues relevant to administration to include security, facility management and environmental issues, confidentiality and Freedom of Information requests • Utilise verbal, written and presentation communication skills to provide a range of administrative support service such as data and workflow management • Organise meetings and events to include the production of related documentation • Manage a range of systems to maintain appointment, diary, messaging and mail processing, using information technology applications where relevant • Devise procedures for the procurement and issuing of business resources and supplies • Organise business travel and accommodation arrangements • Utilise a range of office equipment and information technology applications to perform administrative tasks • Deliver administrative services through developing working relationships with relevant stakeholders • Prioritise tasks in the performance of administrative services • Organise administrative support services to develop and maintain customer relationships.