Courses in Dundrum

Aim The course offers a challenging and rewarding programme which gives the student an opportunity to expand their knowledge, understanding and skills in business, computing and financial areas. Modules include Administration Practice Team Leadership Spreadsheets Word Processing Payroll Manual and Computerised Accounts/Text Production Work Experience One module may be carried from Level 5 Work Experience…

Aim This is a practical course which will give students the opportunity to design and make a wide range of unique craft, sculpture and textile pieces using a range of different materials. They will also learn how to be resourceful and create unique pieces from up-cycled materials. Students will learn the practical skills of sewing,…

Being assertive is the art of getting understood by others by being neither aggressive nor passive, but by stating your needs clearly and effectively. This course explores a way of communicating and behaving with others that helps people to become more confident and assertive.

This course prepares delegates for the task of assessing Training & Development Needs for their organisation, using the Systematic Approach. With Systematic Training, the requirements of jobs, tasks and skills are analysed this eliminates wasted time and effort in unnecessary training. The best way of doing a job is identified and training is developed to…

The pressure to perform often drives teams to make fast decisions and communicate in short-hand, thinking all along that doing so gets them better team performance. Unfortunately, in the effort to speed up and deliver, teams get bogged down and deliver what doesn’t really matter. Team effectiveness and performance means collaboration, not individual competition -…

Aim This course is designed to give students the opportunity to acquire expertise in the areas of accounts, payroll and general administration skills. It is ideal for those seeking employment in small to medium sized businesses using the latest software. An aptitude for book-keeping would be relevant for this course. Modules include Business Administration Skills…

Business Coaching can be applied to both individuals and teams at any level within an organisation to help both employees and the organisation grow and become more effective. As Businesses grow and expand employees who have always been loyal and hard working can get stuck in old routines which are no longer productive or appropriate.…

This Call Centre Training will provide attendees with the essential skills for dealing with customers. You will gain a greater understanding of customer needs and expectations, the confidence to deal with any given situation in a professional and personal way and a practical knowledge of how to provide answers, relate, control and close every customer…

The Certificate in Payroll Techniques (CPT) is the leading payroll qualification in Ireland. The course provides students with a comprehensive and practical knowledge of the operation of the PAYE, PRSI, USC and ASC systems and a thorough knowledge of Employment Law which has a direct bearing on the operation of the payroll function. An extremely…

Aim Do you have a strong interest in IT, are you technically-minded, enjoy exploring gadgets, smart phones and Tablets? Do you have an interest in developing apps to make mundane tasks easier, or creating entertaining applications? Then this course might be for you! The aim of this programme is to enable students to acquire the…

The purpose of this course is to equip the learner with the fundamentals to install, configure and maintain computer systems and basic networks under supervision leading to employment in a range of sectors. It also facilitates progression to further studies at Level 6. Modules include Computer Systems Hardware Operating Systems Network Essentials Maths for IT…

As applications of networking technologies continue to expand, there will be more and more opportunities for qualified information and communication technology (ICT) specialists to design, install, secure, and manage their networks. To help students prepare for this growing industry, this course emphasises not only the practical application of network technology, but also of the development…

Aim Do you have an interest in how computers and networks work? Do you enjoy problem solving, troubleshooting and fixing other peoples IT issues? The purpose of this course is to equip the learner with computer technology fundamentals, such as PC installation, configuration, and installing mobile devices. It also covers the configuration, management, and troubleshooting…

Aim This course will provide students with a broad textile and craft education base. Students will incorporate new ways of working and expand their textile practice. Emphasis is placed throughout the course on drawing, design and the production process. Students will develop their own experimental textiles and fibres using unusual material and the latest techniques.…

The Dealing with Difficult People training programme will help you identify why people are difficult and improve your confidence in dealing with them. By dealing compassionately with frustrated or angry people and taking action to fix their problems you can restore trust and confidence. You can even create a relationship that is stronger than it…

With a 2nd free pre-school year for all children from 3 years of age, there will be a continued demand for qualified staff. Over 60,000 children are presently availing of this service with very encouraging outcomes for their readiness for primary school education. This course is particularly suited to mature students who wish to re-train,…

Aim This course is designed to train students wishing to work with young children. It is suitable for both school leavers and for mature students seeking a formal qualification. Modules include Child Development Early Care and Education Practice Early Childhood Education and Play Child Health and Wellbeing Creative Arts for Early Childhood Communications Safety and…

Aim This one year course is designed to further develop and enhance your knowledge and skills to work at a supervisory or management level in the childcare service. Modules include Child Development Early Childhood Curriculum Childhood Social, Legal and Health Studies Supervision in Early Childhood Care Diversity and Equality Team Leadership Work Experience One module…

This option delivers the Montessori Teaching modules through part-time study and the early years modules through blended learning study. The Montessori modules are delivered through part-time study over a 7 month period and focus on the minor awards that deliver learning in the Montessori method and pedagogy. Classes are generally held one evening per week and…

This current, insightful and highly practical course aims to equip staff with the correct skills to offer excellence in customer service. It focuses on the what, why and how of delivering high quality customer care, where staff consider their customers and see the impact of poor communications on customer relationships. It focuses on the key…

This sales training programme can serve to either introduce beginners to the world of sales or indeed refresh those reps who are not so new to the world of sales. We look at the psychology of buying/selling and align our sales process accordingly. The course is a highly practical and participative course. Courses are customised…

This programme is designed for potential Supervisors/Team Leaders. We all know how difficult it can be to move from working alongside people to managing them. This course will prepare attendees for a Supervisor/Team Leaders role by helping them with the transition from being a member of the team to being in a supervisory role.

Aim This course will provide students with a thorough practical knowledge of Horticulture, Landscape Design, Garden Maintenance and Plant Propagation making it the perfect programme to gain employment with Landscapers, Public Parks, Nurseries and Garden Centers. It also facilitates progression to Horticulture Programmes at Level 6. Modules include Plant & Soil Science Plant Protection Plant…

Aim The purpose of this award is to enable the learner to acquire the knowledge, skills, and competence to work under supervision in providing support in a variety of Healthcare settings or to progress to further and or higher education and training. In response to a growing ageing population and the development of care of…

This course will equip attendees with the skills required to run effective meetings. We are all familiar with the meeting about meetings syndrom where we run from one meeting to the next, with all the meetings running over time and serving very little purpose. On the other hand, business meetings can be very useful and…

Aim This course prepares students for employment opportunities in a legal setting. The course combines office administration skills with a knowledge of the common types of legal documentation and the structure and role of the Irish Court system. Learners are equipped with the knowledge, skill and competence in legal practice and principles to enable the…

This programme is designed for managers who wish to enhance their skills in motivating and dealing with people. It will help them discover the behaviour and skills necessary to improve team performance. Equipping attendees with the skill to deal with the more complicated facets of managing a team whilst keeping everyone motivated.

Aim This course prepares students for employment opportunities in a medical setting using the latest software. The course provides training in the use of office productivity software (Microsoft) as well as medical software i.e. the Helix Practice Manager application. This software is widely used in hospitals and General Practitioner settings. Emphasis is also placed on…

Portobello Institute’s QQI Level 6 Minor Award in Montessori is a National qualification that will allow you open your own Montessori or or work as a Montessori teacher. During this 7-month course you will acquire a thorough knowledge of child development, comparative early year’s methodologies and how to create a positive learning environment for children.…

This negotiation skills training course is ideal for anyone directly involved in negotiation on a day to day basis. Individuals often fail in negotiations because they have had no grounding in basic negotiation skills. Key strategy and actions can be deployed to enhance the outcome of your negotiations, prevent losses and increase gains for you…

Aim This new programme offers the industry recognised certification in the area of security. The course will include training in networking fundamentals and the knowledge and skills required to identify security risks, to participate in risk mitigation activities, and to provide infrastructure, application, information, and operational security. In addition, the course will cover security controls…

Aim This course serves as a foundation for those who wish to pursue a career in the nursing profession or to progress to other related areas in higher education. It also enables the learner to acquire the knowledge, skills, and competence to work under supervision in a variety of hospital and other healthcare settings. Modules…

This one day training course is highly interactive, it will arm attendees with the skills and mindset required to bring them to a new level of confidence, ability and excellence as a presenter. All attendees get experience in presenting which is supported by feedback and coaching, banishing all fears and doubts they may ever have…

Aim This course introduces the student to the area of social care in a variety of settings. It develops the core skills and knowledge to practise safely in caring for people with a range of social care needs. Integral to this course is the development of empathy and understanding when working with people in a…

Are you interested in Special Needs Assistant? This part time course is suited to anyone who has an interest in Special Needs Education, whether to pursue it as a career or use the knowledge for personal or family reasons. Portobello Institute’s QQI Level 5 Minor Award Special Needs Assisting is a qualification that will allow…

Are you interested in Special Needs Assistant? This distance learning course is suited to anyone who has an interest in Special Needs Education, whether to pursue it as a career or use the knowledge for personal or family reasons. Portobello Institute’s QQI Level 6 Minor Award Special Needs Assisting is a qualification that will allow…

This sales training programme can serve to either introduce beginners to the world of sales or indeed refresh those shop assistants who are not so new to the world of sales. We look at the psychology of buying/selling and align our sales process accordingly. The course is a highly practical and participative course. Courses are…

This sales coaching programme is designed for Sales Managers. It can serve to either introduce beginners to the world of coaching sales reps TO BE THE BEST THEY CAN POSSIBLY BE or indeed refresh those managers who are not so new to the world of coaching.

One to one coaching of reps results in significant increases in performance. Coaching helps transfer learning from the sales training programmes into the workplace. The coach shadows the sales person for an entire day by either listening to their sales calls or accompanying them to clients meetings. The Coach observes the rep and coaches them…

Aim The purpose of this award is to enable the learner to acquire the knowledge, skills and competence to work as a special needs assistant in a range of education settings, such as primary and post-primary. Modules include Human Growth and Development Understanding Special Needs Special Needs Assisting Person Centred Focus to Disability Safety and…