ITIL courses in Ireland

Become skilled in ITIL to enable your company to use cutting-edge IT functions to provide world class services and maximise value Information Technology Infrastructure Library ITIL is the most widely-accepted and trusted approach to IT service management in the world, providing a cohesive set of global best practices drawn from the public and private sectors internationally…

Overview Individuals who wish to enhance their understanding in the management of IT-enabled services can get certified in ITIL®4 Foundation. It is considered to be the world’s most popular and latest service management framework. The ITIL® 4 Foundation might just be the one you need to learn about the best practices and concepts of ITIL.…

Overview The ITIL® 4 Managing Professional (MP) – Exam Only is designed for IT Practitioners employed in technology and digital teams to gain practical and technical knowledge to successfully pass the ITIL® 4 Managing Professional exam. This is a widely recognised exam that will equip learners with key concepts required to operate IT-designed products, services,…

Overview The ITIL Foundation course will give learners a comprehensive understanding of IT service management. ITIL has become the benchmark for IT service management and helps organisations across multiple industries to provide quality services in an affordable way. The ITIL framework will give learners the basic understanding of how to improve and enhance IT service…

Overview The ITIL® Foundation Certification – IT Service Management course provides learners an in-depth knowledge of ITIL basic concepts, structure and terminology of the core ITIL principles and practices. This is an entry level course which helps learners gain the skills required to work with service management in relation to an organisation. The course provides…

Overview The ITIL Foundation educates learners on how to manage IT services and achieve business expectations. It is an approach that will introduce learners to the core principles of ITIL best practices. The ITIL Foundation Official Exam enables individuals to take the Foundation exam at a cost lower than other providers. There are no formal…

Overview The ITIL Intermediate Continual Service Improvement will give learners an understanding of the processes, policies and methods related to the Continual Service Improvement phase. It will focus on the management and control of techniques and activities within the CSI phase. The ITIL Intermediate Continual Service Improvement Official Exam will enable individuals to take the…

Overview The ITIL Intermediate: Managing Across the Lifecycle is one of the certificates in the ITIL certificate scheme. This course will provide a higher level of knowledge with regard to the transition and the positioning of the service lifecycle, including the identification of critical success components, organisational maturity and structure, corrective action and improvements which…

Overview The ITIL Intermediate Planning, Protection and Optimisation will give learners an understanding of the practical aspects of the ITIL Service Lifecycle. It is focused on operational level activities and supporting methods to execute practical aspects in a learning environment. The ITIL Intermediate Planning, Protection and Optimisation Official Exam enable individuals to take the exam…

Overview The ITIL Intermediate: Release, Control & Validation course is a part of the ITIL Intermediate Capability Lifecycle stream and expert qualification in IT service management. The course is designed to help learners to understand how to apply RCV to meet user requirements through successful planning, testing and implementing new services to achieve operational excellence.…

Overview The ITIL Intermediate Service Design will equip learners with practical guidance and critical knowledge on the core concepts and management principles to design existing or new IT services. It will focus on holistic design requirements associated with people, processes and technology needed to achieve strategic objectives. The ITIL Intermediate Service Design Official Exam will…

Overview The ITIL Intermediate Service Offerings & Agreements enables learners to understand key ITIL processes to develop service offerings and agreements related to an organisation. It will focus on practical application of practices to enable service level, demand, supplier and financial management. The ITIL Intermediate Service Offerings & Agreements Official Exam will enable individuals to…

Overview The ITIL Intermediate Service Operation will give individuals an understanding of overall concepts, policies, processes and methods related to the Service Operation phase of the Service Lifecycle. It is to better understand the management and control of activities within the Service Operation phase. The ITIL Intermediate Service Operation Official Exam enables individuals to take…

Overview The ITIL Intermediate Service Strategy will equip learners to understand the vital role of IT services when pursuing business and customer-related objectives. It will give learners a practical level of proficiency in the Service Strategy phase of ITIL service lifecycle, equipping them fully to be able to take the exam. The ITIL Intermediate Service…

Overview The ITIL Intermediate Service Transition will equip learners with critical knowledge and practical hands-on training on the introduction, deployment and transfer to ensure that new and changed services are consistently well managed. It will focus on every stage leading up to Service Transition to plan, monitor and confirm to achieve business requirements, and not…

Overview The ITIL Practitioner is designed to offer practical guidance on how to adapt the ITIL framework to support business objectives. The course will show how to apply the ITIL framework in day to day responsibilities allowing individuals to become more confident in their contribution to IT Service Management. The ITIL Practitioner Official Exam enables…

Get onto the ITIL career progression ladder The Information Technology Infrastructure Library ITIL® has become the standard framework for the IT service industry. In this online course, offered by Global Edulink, one of the leaders in the worldwide online training industry, you will gain an explanation of what ITIL is and how it can help align…