Communications Skills courses in Ireland

The customer is always right, right? Train for spectacular call centre success! Do you work for a call centre dealing with product support or information enquiries? Do you carry out telemarketing? Perhaps you are required to make other types of calls on behalf of a charity or political organisation? Maybe you are interested in working within this…

This course is designed to develop your ability to communicate in general, and in particular to improve your writing skills, which are so important for job opportunities and promotion prospects. Good communication is a highly complex activity that requires thought and effort to be truly effective. This course will help you to become a more…

The world of IT can be confusing if you don t speak the language, so our Communication skills for IT Specialists course is designed to help you effectively engage with all types of audiences. This highly informative course will enable you to manage and build positive relationships throughout any organisation as businesses continue to embrace…

The world of IT can be confusing if you don t speak the language, so our Communication skills for IT Specialists course is designed to help you effectively engage with all types of audiences. This highly informative course will enable you to manage and build positive relationships throughout any organisation as businesses continue to embrace…

The world of IT can be confusing if you don t speak the language, so our Communication skills for IT Specialists course is designed to help you effectively engage with all types of audiences. This highly informative course will enable you to manage and build positive relationships throughout any organisation as businesses continue to embrace…

The world of IT can be confusing if you don t speak the language, so our Communication skills for IT Specialists course is designed to help you effectively engage with all types of audiences. This highly informative course will enable you to manage and build positive relationships throughout any organisation as businesses continue to embrace…

What This short course provides an introduction to communicating sustainability in youth media. The course will include information on the basics of Sustainable Development, examine key environmental issues, explore young people s attitude to environmental issues and investigate how to develop messages that engage your audience. When Wednesday 26th January : 12.00-14.30 or 18.00-20.30 Where…

Were spending an ever increasing amount of time online so there has never been a more important time to ensure that how you communicate whilst online is both appropriate and effective. This course is designed to teach you how to communicate professionally and effectively online on various platforms. There are 4 modules in this course:…

Course duration:       6 weeks – 4 hours once a week (24 hours)  The aims of the course will be threefold  Aim 1: The first objective of this course is to improve the agents’ elocution and pronunciation, mainly working on the mechanics of their speech. The trainer will make sure that the agents slow down their…

One of several communication courses offered by Pitman Training, this course tackles a core skill that’s often in demand – particularly if you’re looking for promotion, additional responsibility or to broaden your opportunities. Moving you on from basic communication skills, this course considers key communication areas in depth to help you become more confident in…

One of several communication courses offered by Pitman Training, this course tackles a core skill thats often in demand particularly if youre looking for promotion, additional responsibility or to broaden your opportunities. Moving you on from basic communication skills, this course considers key communication areas in depth to help you become more confident in the…

One of several communication courses offered by Pitman Training, this course tackles a core skill thats often in demand particularly if youre looking for promotion, additional responsibility or to broaden your opportunities. Moving you on from basic communication skills, this course considers key communication areas in depth to help you become more confident in the…

One of several communication courses offered by Pitman Training, this course tackles a core skill thats often in demand particularly if youre looking for promotion, additional responsibility or to broaden your opportunities. Moving you on from basic communication skills, this course considers key communication areas in depth to help you become more confident in the…

One of several communication courses offered by Pitman Training, this course tackles a core skill thats often in demand particularly if youre looking for promotion, additional responsibility or to broaden your opportunities. Moving you on from basic communication skills, this course considers key communication areas in depth to help you become more confident in the…

Mastering Information System Management Every business or company today requires an excellent IT system and effective management of this system, which is what makes Information Systems Managers so sought after. This position involves the implementation and management of computer and IT systems. As well as this, an Information Systems Manager will liaise between an organisation’s…

Qualified mediators can find jobs in the government, legal service firms, academic institutions, insurance companies and other private businesses. They can also work as an independent mediator or in a company that provides mediation services. Mediation skills are also pertinent in many careers and industries such as counselling, customer service, management, law, education, sales etc.…

We can teach you to write excellent reports for any purpose Improve your technical writing skills with this comprehensive Professional Report Writing Skills Diploma and prove your worth academically or in business. With this course, technical reports will become a breeze! Writing a report can seem like a difficult task, but we’ve covered everything you…

Course Aim   This Comedy Collective day brings a group together under a united goal of creating funny scenes and moments as a team   Course Objectives   To explore communication in the group and open up deep listening between everyone participating   To take part in a series of exercises which promote honest and…

Overview: A technical report needs to be clear and concise, but must contain a lot of information, so it’s not surprising that sometimes they can be difficult to master. Upon completion of this course you will have the confidence and skills needed to express yourself through writing in any business environment, and the talent required…

Build confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Diploma covers professional telephone techniques and call handling etiquette, with an emphasis on customer service. Course objectives: Handle customer calls in a professional manner. Constructively respond to customer concerns or complaints. Gain telephone communication skills and effective listening techniques. Build rapport and satisfy customers’ needs quickly…