Learn how to provide customer service and sales assistance in German in this free online language course. This free online course teaches you how to use German in the context of customer service and sales. We focus on vocabulary for use in real-life customer interactions to provide ecommerce customer service. By following the video lessons, you will master everything to do with sales in the German language - from product descriptions and online orders to customer delivery and the returns process.
| College | Alison |
| Course ID | 196205 |
| Course Type | Online Learning |
| Course Qualification | CPD Certificate |
| Course Duration | 1.5-3 hours |
| Course Fee | Free |
| Entry Requirements | Like all courses on the Alison Free Learning platform this is a free, CPD-accredited course. A Graduate can choose to buy a certificate or diploma upon successful completion of a course, but this is not required or necessary. At Alison we believe that free education, more than anything, has the power to break through boundaries and transform lives. Alison is the world’s largest free online empowerment platform for education and skills training, offering over 5000 CPD accredited courses and a range of impactful career development tools. It is a for-profit social enterprise dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online, at any subject level. Through our mission, we are a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone. |
| Career Path | What You Will Learn In This Free Course • Recall useful German sentences in work-related situations • Relate customer service, sales and business information to customers in German • Recognize business-related queries and reply to them adequately in German • Paraphrase the correct responses for different business environments and work situations in German • Indicate awareness of appropriate German language-use in sales or customer service-related areas • Describe what happens during a sales request, online ordering and delivery in German |
| Course Code | 3335 |
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